Maintenance Information Technology Process Coordinator - 1st Shift

Maintenance Information Technology Process Coordinator - 1st Shift

Company: Wayne-Sanderson Farms

PAY: $25.50/hour

WORK SCHEDULE: 7:30 AM - 4:30 PM

BENEFITS: Available first day of hire

PRIMARY FUNCTION: Under the direction of the department Supervisor/Manager, the role is responsible for delegating tasks to ensure production goals are met and work is performed in compliance with Company policies and Federal and State regulations (e.g. USDA, OSHA) while achieving the highest level of productivity and maintaining customer specifications and satisfaction. This support role to the Corp Field IT Tech operates under the Maint Dept.

• Present on the floor at startup for Further Processing. Includes assisting setting up equipment and ensuring all IT related equipment is functioning properly at the beginning of shift.
• Maintain Scale Labeling Computer stations (SLC) – calibrate pack out scales, troubleshoot label printers, troubleshoot Windows 11 industrial HMI computers, replace load cells, install application software, troubleshoot with vendors and other technicians.
• Troubleshoot Cat 5/6 data cables for industrial setting networking.
• Troubleshoot multi‑mode fiber and identify network blackout causes with Corp. Field IT Tech.
• Maintain department wireless devices such as scan guns and tablets – update and ensure proper functioning, work with Field Tech to replace or roll out new units as needed.
• Assist Field IT Tech with end‑user support for 50‑100 Windows 11 computers, printers, monitors, wireless APs, cellular devices, networking blackouts, laptops, TV installations and other reported help calls.
• Under the direction of the Supervisor, assist with coordinating the work of personnel and enforcing company policies, procedures, food safety guidelines and GMP procedures.
• Understand daily production requirements, set up line(s) and deploy personnel to ensure adequate tools and staff are available prior to shift start.
• Act as back‑up for personnel in event of absences or breaks.
• Gather and accurately record data and create reports (departmental reports, attendance/staffing, yields, etc.) and disseminate as required.
• Train/cross‑train employees in departmental processes and procedures. Identify and communicate opportunities for process optimization (throughput, waste reduction, product quality, ergonomics, etc.) and/or reduce/eliminate repeat deficiencies.
• Participate in implementation of process improvements, monitor improvement metrics and provide input on unfavorable trends.
• Actively participate in departmental meetings.
• Follow and promote all safety initiatives to maintain a zero‑accident culture.
• Learn and understand departmental goals; work in conjunction with other departments/shifts to meet or exceed objectives.
• Perform additional duties as assigned.

• High School diploma or equivalent.

• Minimum six months relevant experience; experience within a manufacturing setting preferred.
• Mechanically inclined with standard hand tools.
• Computer Windows 10 or 11 OS preferred but not required.
• Ability to navigate Android and Apple devices.
• Installing/troubleshooting computer hardware such as monitors, PCs, switches, APs, tablets, scan guns, etc. Preferred not required.
• Willingness to learn new systems and remain proactive in a fast‑paced industrial environment.
• Meet with contractors/vendors for scheduled work at the facility and place help tickets as needed.
• Positive/supportive attitude to help resolve end‑user challenges.
• Demonstrated leadership skills with effective communication in English, both verbal and written, in a timely and professional manner; ability to communicate in multiple languages preferred.

• Follow and ensure others follow departmental and company safety policies and programs.
• Wear required protective equipment in all mandated areas.

• Ability to work non‑standard or extended shifts including nights, weekends, and/or holidays as needed.
• Ability to stand and/or walk throughout shift.
• May be exposed to heat (99 °F, 37 °C) and cold (45 °F, 4 °C).
• Exposure to wet and/or dusty environment.
• Work around live and/or raw animal odors.

• Entry level

• Full‑time

• Information Technology
• Food and Beverage Manufacturing

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.