Teller Supervisor

Teller Supervisor – United Bank of Union

United Bank of Union offers a detail‑oriented, energetic, customer‑focused position with the Retail Banking team as a Teller Supervisor. This role oversees daily teller operations, ensuring excellent customer service, and maintaining compliance with banking policies and procedures.

• Supervise, train, and mentor teller staff to ensure high performance and excellent customer service.
• Resolve customer issues and elevate complex problems.
• Perform teller duties as needed.
• Verify and approve wire transfer instruction exceptions.
• Promote bank products and services to customers.
• Balance vault and ATM, and oversee end‑of‑day balancing procedures.
• Monitor performance and provide feedback to tellers.
• Open and close teller facilities during scheduled workdays as assigned.
• Ensure compliance with federal and state regulations and bank policies.
• Monitor teller transactions for accuracy and compliance with internal controls.
• Prepare reports as needed.
• Perform other duties as deemed necessary.

• 2+ years of banking/teller experience.
• At least 1 year in a supervisory or lead teller role strongly preferred.
• Strong knowledge of banking regulations and teller operations.
• Strong leadership, communication, and problem‑solving skills.
• Proficiency in banking software and Microsoft Office.
• Ability to handle confidential information with discretion.

• Paid time off; paid childbirth/parental leave.
• Health, vision, dental, life insurance.
• Employee assistance program.
• 401(k) plan.
• Professional development opportunities.
• Gym reimbursement.
• Monthly lunch + learn program.
• Volunteer opportunities.
• Work‑life balance.

United Bank of Union is an Equal Opportunity / Affidative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

FDIC Member

Learn more about the position and apply at http://(Use the "Apply for this Job" box below)./careers