Clerk IV; Office Manager

Apply now Job no: 529024
Work type: Staff Full Time
Location: UMass Amherst
Department: Wellness Administration
Union: USA/MTA
Categories: Administrative & Office Support, USA/MTA

The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity.

The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued—and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world.

Under supervision of the Director of Substance Misuse Prevention Strategy, the Office Manager (Clerk IV) performs administrative and project work support for Campus Life and Wellbeing (CLAW).

• Reviews, creates, and updates office procedures ensuring compliance with university policies, procedures, and expectations. Oversees and supervises office operations and daily management of the CLAW Strategies office, serving undergraduate and graduate students, families, university employees, courts, and the public.
• Track and reconcile CLAW Strategies purchasing, including serving as designee for department purchasing approval in Concur. Responsible for collecting program fees, coordinating travel, and monitoring the department’s financial activity. Uses People Soft Financial and Summit System to generate monthly financial reports for review by the Director of Substance Misuse Prevention Strategy and CLAW Leadership. Serves as main contact and liaison to SACL Finance, and campus partners such as Auxiliary Enterprises, the Registrar’s office, Information Technology, and Facilities and Campus Services.
• Provides comprehensive administrative and operational support for the Brief Alcohol Screening and Intervention for College Students (BASICS) program, grants, committees, and working groups by managing scheduling, data tracking, compliance, and communications. Ensures efficient coordination of meetings, availability of necessary technology and materials, accurate recordkeeping, and effective collaboration with campus and external partners to support programs and initiatives.
• Provides administrative support to CLAW leadership, including managing calendars, coordinating searches, preparing communications, scheduling and organizing meetings or events, and maintaining documentation and tracking systems. Assists with personnel management in compliance with university policies, oversees student employee time reporting and payroll for CLAW Strategies Office, and serves as a backup for CLAW Collaborative time reporting processes.
• Assists with projects and initiatives as well as supporting event planning and execution for CLAW leadership and the Associate Director of Recreation and Wellbeing for Wellbeing Education and Services.
• Recruits, hires, trains, and supervises student employees when necessary.
• Develops and maintains procedures and formats for collecting departmental data and information and compiles statistics and generates appropriate reports as needed.
• Attends workshops, classes, or training sessions required to fulfill job duties and to advance skills and knowledge in areas such as computers, software programs, interpersonal communications, and project management.
• Supports programs and events and may assist in transporting materials and supplies.

• Performs related duties as assigned or required.
• Understands responsibilities with respect to Title IX, Clery, and other compliance requirements.
• Demonstrates capacity, skill, and…