Warranty Administrator

Dealership: L0443 Planet Honda Planet Honda NOW HIRING Experienced Warranty Administrators! Pay:
Annual earning potential of $80k to $110k

Schedule:

Full time

If you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you! Lithia & Driveway is seeking a detail-oriented Warranty Administrator to support our Service Department at Planet Honda in Union, NJ by ensuring the accurate and timely submission of manufacturer warranty claims. This role plays a critical part in maximizing warranty reimbursements, maintaining OEM compliance, and supporting dealership profitability through effective claim management and documentation.

As one of more than 300 Lithia & Driveway Dealerships nationwide representing over 30 manufacturers in 25 states, there are many opportunities for you to pursue your short-term and long-term career goals. We’re looking for performance-mindful individuals that will help us continue to drive success.

• 3+ years of previous dealership warranty administration experience required;
  Honda experience preferred.
• Knowledge of OEM warranty policies and claim processing procedures strongly preferred.
• Experience working in a Service Department, Parts Department, or dealership administrative role is a plus.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities and deadlines in a high-volume environment.
• Proficient with dealership management systems and Microsoft Office applications.
• Excellent communication and problem-solving skills.
• High school diploma or equivalent required.

• Work closely with Service Advisors, Technicians, Parts Personnel, Service Leadership, and manufacturer representatives to process and submit manufacturer warranty claims accurately and efficiently.
• Provide exceptional internal customer service while supporting a fast-paced dealership environment.
• Monitor claim status and follow up on returned, rejected, or adjusted claims to ensure resolution.
• Audit repair orders against vehicle service history to prevent duplicate submissions and chargebacks.
• Manage warranty parts retention and documentation requirements in accordance with OEM guidelines.
• Assist with warranty audits and maintain organized claim files and supporting documentation.

The annual salary wage range for this position is $80,000 to $110,000. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies:
Driveway, DFC, and Green Cars. We’ve built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital…