Service Advisor

Dealership:

L0443 Planet Honda Planet HondaNOW HIRING Service Advisors!

Pay:
Uncapped, performance-driven annual earning potential of $80,000 to $120,000+If you are a detail-oriented producer with a proven track record of prioritizing customer experience and loyalty, APPLY TODAY!

As one of more than 300 Lithia & Driveway Dealerships nationwide representing over 30 manufacturers in 25 states, we offer industry-leading benefits, personal and professional growth opportunities, and a fantastic team to work with that you won’t find anywhere else.

Who We're Looking For:2-3+ years of previous Service Advisor experience, Honda experience preferred

Well-versed in using CDKConsistently high CSI and customer retention scores

Courteous and professional communication skills

Process driven, detail-oriented with strong accountability and a sense of urgency

Solid automotive service knowledge (technician background is a plus)
Acceptable driving record and a valid driver's license in your state of residence

Why Join Our Team?

Backed by Lithia & Driveway with 300+ dealerships nationwideA high-performance culture that rewards execution and accountability

Real opportunity to earn at the top of the pay scale

Strong leadership, modern facility, and a professional, results-driven environment

Career growth across 30+ brands in 25 states

What You'll Do:

Serve as the communicator and liaison between the customer and technician

Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles

Write accurate, profitable, and complete repair orders based on both customer needs and technician recommendations

Deliver a premium luxury customer experience every day Present inspection results with confidence to close work, build value, and maximize customer pay Drive strong customer pay labor per RO and gross performance

Control timelines, approvals, and expectations

Maintain exceptional CSI, retention, and revenue metrics

Execute warranty and service processes with zero excuses

Total Rewards The estimated annual earnings for this position ranges from $80,000 to $120,000. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes commission based off individual sales and gross profit, and bonuses based on individual manufacturer approvability, customer pay labor per RO, and flat rate hours.

Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTOShort and Long-Term Disability Paid Life Insurance
401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Additional information about our Total Rewards benefits can be reviewed on our careers site  UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and Green Cars.

We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.