Outreach Specialist, Veteran & Military Connected Services

Outreach Specialist, Veteran & Military Connected Services

Outreach Specialist, Veteran & Military Connected Services

Department: Veteran and Military Connected Services

Reports To: CW Director, Veteran and Military Connected Services

Recruitment Type: External/Internal

Requisition : req
6501

Employment Type: Part-Time Support Staff

Union Position: Non-Union

Work Schedule: Standard College Hours. Occasional evening/Saturday

Number of Openings: 1

Job Description:

Summary:

Identifies eligible veterans and promotes the College’s services and programs. Develops and nurtures relationships within the veterans’ community and performs general outreach recruiting duties for the department. Supports the Director and program’s initiatives as directed.

• Assists the Director in designing, planning, and executing strategic recruitment initiatives on behalf of the College.
• Plans and implements on and off campus programs to successfully recruit prospective student veteran applicants.
• Conducts community outreach programs to promote the College in the veteran community.
• Serves as liaison between the community and the Veterans and Military Connected Services.
• Prepares and disseminates marketing and promotional materials.
• Presents program information to Tri-C staff, participating groups, and community agencies/organizations.
• Assists professional staff in academic, career and educational assessment.
• Attends staff meetings and graduations.
• Participates in relevant workshops for professional development.
• Performs other duties as assigned.

Required Qualifications

• Bachelor’s Degree; significant related experience may substitute for education.
• Minimum of two years of demonstrated experience in admissions and community outreach.
• Experience working with veterans or the military-connected community.

Knowledge, Skills, and Abilities

• Possess a valid Ohio Driver’s License with the ability to travel throughout Cuyahoga County.
• Possess basic knowledge of fundamental post-secondary admissions concepts with the ability to apply in various situations.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to work accurately with great attention to detail.
• Ability to organize work and set priorities within a general structure.
• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity.
• Ability to determine needs and identify solutions.
• Ability to foster a team environment and work collaboratively.
• Demonstrated commitment to providing exemplary customer service.
• Intermediate-level proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.
• Demonstrated ability to develop and deliver professional presentations.
• Possess sensitivity to appropriately respond to the needs of students and the community.

Critical Competencies

• Service Focus
• Communication
• Quality of Work

Very Important Competencies

Important Competencies

Education and Experience/Training

• Veterans encouraged to apply.

Knowledge, Skills, and Abilities

• Possess knowledge/awareness of potential barriers faced by veteran and military-connected community.

The work is performed in a normal, professional office environment with adequate lighting, heating, and ventilation. The employee may sit for long periods and perform repetitive motions with keyboard and mouse. Some walking, standing, bending, and carrying light items may be required. Work is partially performed in outdoor environments and may require travel to meetings and conferences away from the worksite.

This is a Part-Time Non-Bargaining Unit Position, Grade 07, with a Minimum Hiring Rate of: $19.03/hour.

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended to have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Employment is contingent upon satisfactory completion of a background check.

Special Note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands throughout the duration of employment, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.

Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.