Medical Receptionist

Join to apply for the Medical Receptionist 1 role at Allied Digestive Health
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This range is provided by Allied Digestive Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$18.00/hr - $21.00/hr

The Medical Receptionist 1 at the Center for Digestive Disease (CDD) is the first point of contact for patients, providing a welcoming environment and facilitating effective communication between patients and healthcare providers. The role involves scheduling appointments, managing patient records, verifying insurance information, and handling inquiries both in person and over the phone. By maintaining accurate and organized documentation, the receptionist supports clinical staff in delivering timely and high‑quality patient care, contributing significantly to patient satisfaction and the overall efficiency of the digestive disease center’s operations.

• High school diploma or equivalent.
• Previous experience in a medical office or healthcare setting, preferably in a receptionist or administrative role.
• Basic knowledge of medical terminology and healthcare office procedures.
• Proficiency with electronic health record (EHR) systems and standard office software (e.g., Microsoft Office).
• Strong communication and interpersonal skills to interact effectively with patients and healthcare professionals.

• Certification as a Medical Administrative Assistant (CMAA) or equivalent.
• Experience working in a specialty medical practice, particularly in gastroenterology or digestive diseases.
• Familiarity with insurance verification processes and medical billing procedures.
• Bilingual abilities to assist a diverse patient population.
• Advanced proficiency with EHR software and appointment scheduling systems.

• Greet and check in patients promptly and courteously upon arrival at the center.
• Schedule, reschedule, and confirm patient appointments using the center’s electronic health record (EHR) system.
• Collect and verify patient insurance information and process necessary documentation for billing purposes.
• Answer incoming calls, respond to patient inquiries, and direct calls to appropriate clinical or administrative staff.
• Maintain accurate patient records, update demographic and medical information, and ensure confidentiality in compliance with HIPAA regulations.
• Coordinate with clinical staff to manage patient flow and communicate any delays or changes in scheduling.
• Assist with administrative tasks such as filing, faxing, and managing correspondence related to patient care.
• Support the billing department by collecting co‑pays and providing patients with billing information as needed.

Monday‑Friday, 40 hours per week.

Entry level

Full‑time

Health Care Provider

Medical Practices