Patient Services Rep

vision insurance, paid time off, long term disability, tuition reimbursement

United States, New Jersey, Union

Patient Services Rep
Req #:
Category:
Revenue Cycle and Patient Access
Status:
Part-Time

Shift: Day
Facility:
Barnabas Health Medical Group
Department:
Nursing Float Pool
Pay Range: $20.60 - $25.84 per hour

Location:

Northwest Region, Union, NJ 07083

Pay Transparency:
The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. Compensation offered to the candidate selected will depend on factors including educational background, skills and professional experience.

The Floating Patient Services Representative will have the opportunity to float between various practices across multiple counties, including Union, Middlesex, Essex, and Bergen County. The ideal candidate must have reliable transportation to travel between practices in the designated counties and be flexible and adaptable.

The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSR prepares for patient visits, triages practice calls, schedules patient appointments, and performs routine clerical tasks. The PSR acts as a practice ambassador, contributing to overall patient experience, safety, and privacy.

Required:

• High School Diploma or General Education Degree (GED)
• Relevant experience and/or training, or equivalent combination of education and experience
• Demonstrates a clear understanding of the importance of patient satisfaction and safety
• Strong oral and written communication skills
• Attention to accuracy and detail
• Able to multitask and work under pressure
• Ability to work independently and in a team environment

Preferred:

• Associates Degree or Bachelor's Degree
• Bilingual in English/Spanish
• Previous medical receptionist experience or background in general office
• Knowledge of medical terminology and electronic medical record (EMR) systems

• Shift Working:
  Monday-Friday
  • Extended Hours & Weekends May Be Required
• Day Shift
  • Hours May Vary Per Practice
• Part-Time, 24 Hours Per Week

• Performs patient check-in and check-out functions
• Answers routine questions in person and over the telephone
• Performs basic clerical functions such as copying, scanning, faxing, sorting and distributing mail
• Creates and maintains health record information, files and organizes as needed
• Coordinates with insurance providers and handles pre-authorizations and certifications as necessary

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

RWJBarnabas Health is an Equal Opportunity Employer