Manager Rewards Programs

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Req
Vacancy Type:
Permanent
Number of Positions:1
Closing Date:12/26/2025

This position provides strategic & operational leadership to the Benefits & Rewards Team and is accountable for the design and delivery of all benefits programs and policies, recognition programs, as well as rewards policies (Vacation policy, Leave of Absence, etc.)

• Lead a team of Benefits & Rewards professionals who are responsible for design, analysis, interpretation and guidance to HR staff and employees on City benefits and rewards programs
• Acts as an escalation point for the team for all issues including development of City-wide benefits administration processes & guidelines, analytical and project based activities, including updates and new process initiatives.
• Manage and oversee the development of the City’s Group Benefits program including vendor management and overall benefits strategy.
• Provide recommendations for design and changes to rewards programs & policies
• Manage the design and philosophy of the City’s recognition programs
• Establish partnerships, synergies and transfer of knowledge with other areas of HR to ensure alignment to Benefits & Rewards strategies
• Design standard operating procedures detailing updated processes and policies, and provide training to ensure applicable HR staff are aware of program/policy details, requirements and are able to effectively administer the programs and champion the changes.
• Accountable for IT business requirements and testing of configuration updates to accurately reflect programs & policies
• Acts as the Contract Manager for the City’s Benefits Carrier contract for full-time union and non-union group benefits which includes Health, Dental, Life Insurance and AD&D
• Take accountability for benefit cost recommendations that are part of the Benefit plan as well as any changes to Union benefits as a result of bargaining new agreements
• Identify opportunities on an annual basis for changes to benefits and rewards including time off, health & dental benefits, perks & rewards, including research on trends, benchmarking, workforce analysis and cost/benefit analysis of potential changes.
• Lead the assessment of existing programs, identification of gaps and strengths, recommendations for program improvements and enhanced technology as it relates to recognition programs.
• Take accountability for all applicable policies and design of processes as it relates to recognition, such as Long Service, Retirement gifts, Corporate Award, etc.

• A university degree with a focus on Human Resources Management or related discipline.
• Minimum of ten years progressive experience in the private or public sector, or equivalent experience in benefits, rewards & recognition.
• 5-7 years of experience in leading teams
• Specialized knowledge of benefits & rewards theories and practices supplemented by a solid understanding of Human Resource Management.
• Strong communication, presentation and interpersonal skills.
• Demonstrated project management, change management, problem-solving and analytical skills.
• Strong leadership skills along with the ability to build strong working relationships quickly and with ease and influence the decision of others.
• Experience in providing advice on benefit mandate during bargaining is required.
• CHRP or CBP Designations would be considered an asset.

Hourly Rate/Salary:$  - $

Hours of Work:35

Work Location:

Civic Centre

Department/Division/Section:

LEG/Legislative Services Dept,LEG/HR Division,Total Rewards

Non-Union/Union:
Non Union

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle,…