Experienced BDC Manager

Experienced BDC Manager

Lithia & Driveway

Planet Honda – Dealership L0443

Are you a proven Business Development Center (BDC) Manager ready for a new and exciting challenge?

We are seeking a dynamic and results‑driven leader to oversee and optimize our BDC operations.

This pivotal position requires a seasoned professional with a strong background in managing BDC teams and processes to maximize opportunity generation for sales staff. You will play a key role in coaching, training, and leading your team to ensure every lead is effectively engaged, including hands‑on involvement in call handling and follow‑ups. Experience with both traditional and digital marketing channels, website coordination, and marketing performance analysis is highly desirable.

• Extensive experience managing BDC operations in a high volume and/or multi‑store dealership environment
• Exceptional phone communication skills and proven ability to train and implement effective word tracks
• Demonstrated success in optimizing lead conversion, including “TO” phoning strategies
• Skilled in coordinating marketing initiatives and reporting on ROI
• Ambitious leader with a passion for developing teams and driving business results

• Competitive compensation package with industry‑leading benefits
• Supportive management committed to your professional growth
• Comprehensive health, dental, vision, and prescription plans
• Paid holidays and personal time off
• Employer‑covered short‑and long‑term disability insurance
• Life insurance provided at no cost to you
• 401(k) plan with employer matching contributions
• Employee stock purchase opportunities
• Access to ongoing learning and development resources
• This is a confidential search; details regarding employer identity will be shared with qualified candidates

High School graduate or equivalent, 18 years or older required. We are a drug‑free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

The estimated annual earnings for this position range from $90,000 to $150,000. This is a performance‑driven position, eligible for short‑term and/or long‑term incentives as part of total compensation, which includes commission based on department net, and bonuses based on manufacturer approvability, total units, and flat‑rate hours.

To express interest or request more information, please reply with your resume and availability for a confidential conversation.