Marketing and Communications Coordinator

Marketing and Communications Coordinator

Reports to
:
Executive Director

Hours of Work
:
Full-time Employee
-40 hrs./week (Some weekend and evenings required)

This is a hybrid position, where the office is shared, in Union, NJ. Must have reliable transportation

Start Date
:
September 2025

Job Description - The Marketing and Communications Coordinator support and implements CDD’s communications goals. A successful person in this position will be adept at communicating CDD’s mission and vision to wide variety of audiences and stakeholders. They will create eblasts for events, campaigns, and tours/residencies. This is a highly collaborative and hands-on role, ideal for someone who excels at producing visual and digital content, thrives in a fast-paced nonprofit environment, and is passionate about storytelling that inspires action and connection.

In addition, the coordinator is also responsible for hands-on support of database management, website maintenance, fundraising campaigns, and working in-person at special events and performances.

Marketing & Communications

• Work with the executive director to refine and articulate CDD’s identity and initiatives efficiently and accurately through existing and new media channels (website, printed materials, social media, radio, etc.)
• Responsible for drafting copy for marketing collateral based on approved campaigns.
• Utilize CDD marketing message catalog and style guide in the design and publish marketing pieces and graphics (i.e., weekly social media, monthly e-newsletters through Mailchimp, electronic invitations)
• Help create drafts of marketing and public relations campaigns with the support of the dancers
• Work with vendors, when required, in the design gala/major fundraiser invitations, education program collateral, program books, and electronic press kit packages
• Refine and share consistent and effective communication and identity strategies with CDD’s staff, board, partners, and venues
• Update and maintain a marketing calendar in collaboration with the company manager
• Manage website content and make manual updates. Work with support from a third-party vendor, as necessary
• Submit monthly campaign summaries for review that include website analytics, social media data, ROI, etc.; and provide suggestions for improvement for future marketing campaigns and strategy
• Maintains physical and electronic marketing archives
• Participate in associations, cultural events, and networking opportunities that enhance CDD’s visibility (i.e., Chamber, NJPAC Advisory committee, etc.)

Record Keeping

• Responsible for helping Development consultant in maintaining and updating patron database (Bloomerang) and Mailing List on Excel to ensure accurate and current data
• Assist the Development consultant on patron database for the organization, connecting staff to training resources and acting as liaison with third-party vendors and contractors
• Ensure third-party applications are integrated and working efficiently with patron database (i.e., Greater Giving, Stripe, etc.)

Special Events/Performances

• Staff and manage Front of House duties at performances, residencies, and other special events, especially our annual major fundraiser
• Oversee registration sheets with help from the company/office manager
• Manage volunteers at registration/merchandise table

Audience development and community building

• Overseeing ticketing for self-produced concerts
• Liaising with ticketing and advertising efforts in partnership with area venues
• Creating, distributing, and synthesizing audience surveys, post event
• Work with ED on ticket reconciliation, attrition rate
• Providing customer service for ticket buyers and donors via email, phone, or other correspondence
• Facilitate community…