Generator Technician

We provide certainty in an uncertain world by delivering engine and generator power solutions our customers can rely on. We are people-focused, family-first, and passionately driven to build strong relationships, share knowledge, and establish confidence. We are consistent, resourceful problem solvers, dedicated to supporting people inside the organization and out. We develop products that are built to last by developing people that never stop learning.

As an independent company for over 40 years, we're not like our competitors. We do things the Loftin way, which means an unwavering commitment to doing whatever it takes to deliver the best power solution, every time.

Who You Are

You are a reliable, customer-focused problem solver. You effectively communicate and listen through cooperation and teamwork. You are always looking to improve, whether learning something new or seeking ways to promote better quality. You are driven to do what it takes to get the job done!

Job Summary

The Generator Technician will be responsible for performing power generation equipment preventive maintenance, in-depth corrective maintenance, and complete start-up testing as assigned. In addition, they will prepare written estimates for recommended corrective repairs noted during any service. The outcome of this position is to provide direct hands-on maintenance of customer's power generation equipment to support all aspects of the overall service and parts sales associated with the Service Department.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily including the following:

• Perform troubleshooting on Power Generation equipment.
• Perform PM Maintenance and load bank testing.
• Perform startup commissioning service on new power generation equipment.
• Assist customers and dealers with technical support in person or in the field.
• Display ability to follow instructions and work well with virtually no supervision.
• Display the ability to apply knowledge and learning to future, more complex jobs.
• Carry out instructions in written or diagram form.
• Perform complex problem solving and make logical decisions.
• Be self-motivated.
• Transport parts and tools to worksites.
• Perform diagnostic testing, pulling cable, carrying tools and other items.
• Maintain a clean driving record.
• Demonstrate ability to travel as required.
• Clearly and concisely document all work and repairs completed by following all documentation procedures as instructed.
• Assist in preparing complex procedures and documentation required to perform tasks.
• Communicate with customers and dealers in the support of generator troubleshooting.
• Provide and maintain own hand tools and meters required to perform basic job functions.
• Display sufficient computer knowledge to perform all job functions.
• Follow all safety requirements, including the use of personal protective equipment.
• Be available to respond to any emergency calls 24/7.
• Other duties as required.

Qualifications/Experience/Education/Skills

• Education and Training:
  High school diploma or equivalent required with post-secondary education in Generator engineering, electrical technology, or a related field often preferred.
• Technical
  
  Skills:
  
  Proficiency in using hand and power tools for electrical work.
• Generator Systems:
  Familiarity with various types of generators, including diesel generators, gas generators, and standby generators.
• Licensing and Certification:
  Driver's License required plus an electrical contractor's license or a generator technician certification.
• Customer Service:
  Good customer service skills, especially if the position involves interacting with clients or providing technical support.
• Must be able to successfully pass a background investigation, which includes a motor vehicle check and drug screen.

Must be able to progress through the qualification levels within a defined timeline. Technicians must fully complete 100% of the required items and skills listed for their current level before being considered for advancement to the next level.

The progression timeline is as follows:

• Level 0 to Level 1 = 6-12 months
• Level 1 to Level 2 = 12-24 months
• Leve…