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Retail Store Management Trainee

Job in Universal City, Bexar County, Texas, 78148, USA
Listing for: Cash America Pawn
Apprenticeship/Internship position
Listed on 2026-01-02
Job specializations:
  • Retail
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 15 - 26.48 USD Hourly USD 15.00 26.48 HOUR
Job Description & How to Apply Below
Position: Retail Store Management Trainee - 3246

We are currently looking for the right Retail Store Management Trainee to join our Team!

$15.00 to $26.48 per hour

This role is designed for external retail assistant managers and store managers interested in “fast‑tracking” into a Store Management position. This role requires a minimum of 1 year retail management experience.

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $5.00 per hour ON TOP OF YOUR HOURLY RATE.

Perks and Benefits
  • Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
  • The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
  • Our Earned Wage Access
    * program is available to all employees on the second (2nd) day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to seven (7x) times in a payroll cycle.
  • The ability to earn unlimited commission above your hourly base rate.
  • VACATION:
    Employees are granted one week of paid vacation after completing six months of active, full‑time service. Eligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary date thereafter (
    * if applicable, the PTO/Vacation grant is adjusted in accordance with state/local municipality requirements). 120 hours after five (5) years.
  • SICK/PERSONAL:
    Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter (years 2-5) (if applicable, sick time is adjusted and granted in accordance with state/local municipality requirements). 24 hours after five (5) years.
  • Employee discounts are available to all employees on the first day of active employment.
  • Tuition Reimbursement with First Cash Education (allowing UP TO $2,000 per year) is available to full‑time employees who meet the minimum program requirements.
  • Access to over 10,000 discounts from 1,000+ companies with First Cash Perks!
  • Auto‑enrollment in the First Cash 401k program after six (6) months of employment.
  • Access to the First Cash Pet Insurance program.
Position Summary

We are seeking a Store Manager Trainee with a minimum of six (6+) months of Store Management experience. A Store Manager Trainee is accountable for the day‑to‑day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

This position sets the tone for a customer‑centric environment!

Alongside the Store Manager, this position analyzes store financial statements to ensure financial goals are met. You will be required to commit to the company’s asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (
* in FFL locations), and much more.

This position offers an hourly wage, PLUS Store Manager Trainees earn commission based on productivity and a bonus based on store performance! The actual pay of a successful Store Manager Trainee will be based on various factors, such as work location, qualifications, and experience.

Responsibilities
  • Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
  • Monitor and assist in the training of Pawnbrokers so their development meets the prescribed First Cash standards.
  • Recruit top talent by sourcing candidates through company‑prescribed channels.
  • Opens and closes the store, including but not limited to, counting cash drawers and merchandise, and ensuring all procedures are followed to ensure the protection of assets.
  • Ensures asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
  • Administer processes and procedures within the store, which include inventory, loan…
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