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Help Desk Analyst - Incident & Desktop Support

Job in University City, St. Louis County, Missouri, USA
Listing for: Tierpoint LLC
Full Time position
Listed on 2026-10-09
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 25000 - 30000 USD Yearly USD 25000.00 30000.00 YEAR
Job Description & How to Apply Below

TierPoint LLC is hiring an HDS Support Analyst to deliver quality customer service and first-line incident resolution for global clients. The role covers incident management, desktop support, and application support with ITIL-aligned processes.

Shift schedule includes Tue/Sat coverage with daytime hours, and a focus on clear, consistent ticket documentation. The successful candidate will have a high school diploma, 0–1 years IT support experience, and strong communication.

The Help Desk Analyst
- Incident & Desktop Support role at Tierpoint LLC is now open for applications in Town and Country, MO, United States.

Are you ready to take on the Help Desk Analyst
- Incident & Desktop Support role at Tierpoint LLC?

We would love to welcome a new Help Desk Analyst
- Incident & Desktop Support to our group in Town and Country, MO, United States.

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