Cashier​/P-Card Administrative Support

Job Description

Cashier/ P-Card Administrative Support role at John Carroll University.

• Record incoming payments to the University from students, organizations, or other JCU offices daily.
• Reconcile the cash drawer daily.
• Work directly with Student Enrollment and Financial Services (SEFS) to resolve issues or questions on student accounts.
• Maintain historical records and source documents on student accounts receivables for support and review with students, departments, and auditors.
• Document in detail all interactions with students, parents, or third parties regarding collections of student accounts, including in-person, telephone, or email correspondence.
• Process student refunds weekly.
• Test and implement new policies and procedures.
• Answer questions, provide assistance, and resolve problems for students, parents, banks, student loan borrowers, and university personnel.
• Perform other job-related duties as assigned.
• Provide support to the Business Office regarding Chrome River P-Card expense reporting software.

• Ability to analyze and solve problems, evaluate situations and make sound decisions.
• Knowledge of accounts receivable and cashiering departments.
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Ability to maintain confidentiality of records and information.
• Ability to interact in an effective and appropriate manner with diverse populations, including the University community and the outside public.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Interest in understanding and supporting John Carroll’s mission to inspire individuals to excel in learning, leadership, and service in the region and in the world.

• Bachelor’s degree.
• Previous cashiering experience.
• Previous higher education experience.

Entry level

Full-time

Higher Education