Police Dispatcher Recorder

Duties include:

Receive and record all complaints or requests for assistance in person, by telephone, email, radio, letter or other means Question complainants and obtain all available, pertinent information needed to take further action Obtain and relay information to facilitate apprehension of offenders of crimes in progress Select and coordinate the response of officers to crimes in progress Refer the information to the proper supervisor, officer, or department Receive telephone calls from emergency phones and maintain database Receive and transfer calls to building staff Relay instructions to callers in need of immediate assistance to include safety instructions to persons stuck in elevators, notices to evacuate building, etc.

Call out additional officers and/or civilians, including resident assistants, Office of Physical Plant, Housing, etc. as needed Notify appropriate resources as required Disseminate various types of information to police officers and other individuals requesting such information by radio, telephone, email, in person or other means Answer calls for the Parking Office and Environmental Health and Safety when required Answer University Escort Service calls during semester breaks and make arrangements for an escort through a taxi service Operate TDD telephone system for the hearing impaired when required Maintain record of telephone calls and radio transmissions in accordance with existing regulations and FCC rules Record all action taken and prepare and send daily press log in accordance with legal requirements Record complaint information on a dispatch card, assign incident/complaint log numbers to officers and record information in the press release log Keep a log of all actions during tour of duty As necessary, make decisions on incidents, emergencies, etc.,

i.e., bomb threats, illness or injury calls; determine if ambulance is needed, self-contained breathing apparatus, police officers or EMTs, etc. Determine and make decisions on appropriate action for fires Monitor and take appropriate action on various fire, burglar, environmental, and other types of alarms, at all University locations Notify appropriate personnel of fires, or safety hazards and keep a record of fire alarms that are not working Be knowledgeable of all University parking regulations, traffic flow, arms regulations, University administrative regulations, locations of University property, and remote farm areas Responsible for safety of officers and other security personnel on the street through communication checks Monitor Centre Region talk groups and alert officers when off-campus incidents may require University Police assistance Conduct background checks to include criminal history, active warrants, driver’s license, vehicle registration, firearm ownership, etc.,

using various databases such as the Commonwealth Law Enforcement Assistance Network (CLEAN), National Crime Information Center (NCIC), and the Pennsylvania Justice Network (JNET) Identify vehicle owners by appropriate method; consult student and staff directory to determine whether or not violator is a visitor Maintain files, including arrest warrant, Protection From Abuse Order, student separation, disabled vehicle, bicycle impound, etc. Input data into and retrieve data from various databases such as the Commonwealth Law Enforcement Assistance Network (CLEAN), National Crime Information Center (NCIC), and Pennsylvania Justice Network (JNET) Access University Parking Office computer records and determine if a vehicle is on the tow list Call the tow truck agency, enter vehicle information into database management system, and provide explanation to vehicle owner when contacted Maintain…