Planet Fitness Team Member
Listed on 2026-01-12
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Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Planet Fitness Team Member University Place
Planet Fitness Team MemberMultiple Shifts Available
• University Place
Planet Fitness is home of the Judgement Free Zone (JFZ) which means we don’t cater to body builders or power lifters but focus more on general fitness. We believe in creating a non‑intimidating comfortable environment where everyone can work out.
Here are some cool facts about Planet Fitness.
- Started in Dover, NH in 1992
- 2,300+ locations worldwide and growing
- Over 15 million members worldwide
- Free pizza, bagels, and tootsie rolls for members
- Awesome benefits for team members
- $14.49 starting wage (raises at 3 months and 6 months from previous raise)
- Free Black Card Membership
- Recognition & appreciation benefits for reaching specific club goals
- Paid time off (5 days lump sum)
- Company growth to become an assistant manager or manager of a Planet Fitness location
Education | Character & Positive Attitude | Strong Work‑Ethic
- EDUCATION: High School Diploma or Equivalent
- CHARACTER & POSITIVE ATTITUDE: Believes and acts with integrity & is excited about life. Smiles.
- WORK‑ETHIC: Self‑motivated, detail oriented, reliably executes on deliverables on tasks.
Communication Skills | Client & Community Advocate | Attention to Detail
- CUSTOMER RELATIONS: Welcome and greet members, assist with check‑in, and informational/account inquiries. Actively participates in upholding the Judgment Free Zone (JFZ).
- CUSTOMER ONBOARDING: Helps new members learn the facility and equipment/amenities.
- TEAMWORK CONTRIBUTIONS: Productively contributes to our customer and company needs by demonstrating a willingness to take on additional responsibilities and solve problems.
- TECHNOLOGICAL APTITUDE: Operate IPAD/Tablet, Microsoft Office, point‑of‑sale system, and the member management system. Understand and demonstrate proficiency with company app.
- CLEANLINESS: Look over club appearance, maintain club hygiene and equipment cleanliness standards, participate in inventory initiatives, and restocking of products or retail offerings.
- TOURING: Show potential members through the location and while proficiently sharing information about our culture, mission, fitness training, equipment, and amenities offerings.
$14.49 per hour
Company Mission, Vision & Values- Mission: Provide a workout experience that is Judgment Free, deliver “raving fans service”, ensure our facility is clean and well cared for, and provide state of the art equipment for every one of our customers.
- Vision: Become world‑class at developing our judgment free zone environment so to inspire others to physically change their lives for the better.
- Values: Learners for life, people before profits, be exceptional, everyone has something special to contribute, and you are in control of your career ambitions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Benefits* Free Black Card Membership
* Paid time off (5 days lump sum)
* Recognition & appreciation benefits for reaching specific club goals
* Career advancement opportunities to assistant manager or manager of a Planet Fitness location
Our customer service philosophy is that it’s not enough to simply meet member expectations; we want to exceed them and make them our Raving Fans.
CHECK OUT SOME OF OUR GOLDEN THUMB AWARD WINNERS, NOMINATED BY A MEMBER IN THEIR CLUB:
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