Patient Services Coordinator

Overview

The University of Alabama at Birmingham (UAB) is seeking a Patient Services Coordinator I to serve as the first point of contact for patients, managing appointments, records, and communication across dental departments.

• Coordinate certain aspects of clinical and administrative patient services.
• Serve as patient advocate.
• Answer patient inquiries verbally or in writing.
• Resolve patient problems.
• Disseminate information relating to clinic operations.
• Maintain patient records.
• Responsible for the conduct of patient scheduling, reception and other front office operations.
• May supervise clerical staff.

(Hourly Rate: $15.00 - $18.50)

• Bachelor s degree in a related field required OR an equivalent combination of relevant education and/or experience.
• Dental/medical office software, patient scheduling, HIPAA knowledge; strong communication, teamwork, organization, and professionalism.
• Submit all who meet minimum qualifications; preferred skills are ideal, but not required.

Primary

Location:

University

Job Category:
Clerical & Administrative

Employee Status:
Regular

Shift: Day/1st Shift

Work Arrangement (final schedule to be determined by the department/hiring manager):
Onsite

Equal Opportunity Statement: UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran’s status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB’s Assistant Vice President and Senior Title IX Coordinator.

The Title IX notice of nondiscrimination is located /titleix.