Program Manager Ii-Mobile Health Unit

Job Description - PROGRAM MANAGER II-MOBILE HEALTH UNIT (T240215)

PROGRAM MANAGER II-MOBILE HEALTH UNIT - ( T240215 )

Description

The Program Manager II-Mobile Health Unit serves as the strategic development and operational lead for the Mobile Health Program. Operating with a high degree of independence under minimal supervision, this position is responsible for advancing program growth, supporting financial sustainability, expanding community partnerships, and implementing strategic initiatives that increase access to maternal and pediatric healthcare services. The position leads reimbursement and revenue cycle activities, develops partnerships with community and healthcare stakeholders, supports operational infrastructure development, and coordinates initiatives that advance program goals and long-term sustainability.

The Program Manager II collaborates closely with School of Nursing leadership, clinical leadership, community organizations, healthcare systems, and funding stakeholders to support growth, program sustainability, and organizational impact.

• Lead strategic initiatives that support growth, expansion, and long-term sustainability of the Mobile Health Program.
• Identify and implement opportunities for program growth, new services, and expanded community impact.
• Develop and maintain partnerships with healthcare systems, schools, community organizations, payers, public health agencies, and other key stakeholders.
• Serve as a liaison and relationship manager for external partners and stakeholders to advance organizational goals and collaborative initiatives.
• Support strategic planning and sustainability efforts that advance access to care and achievement of program goals.

• Monitor billing activity, reimbursement claims, and payment status to support the financial sustainability of Mobile Health Program services.
• Manage denied, rejected, and pending claims, including follow-up with payers and coordination of required documentation to facilitate claim resolution and reimbursement.
• Collaborate with clinical, administrative, and billing personnel, as well as payers and vendors, to address reimbursement issues, resolve claim discrepancies, and improve claims processing efficiency.
• Analyze reimbursement trends and revenue cycle performance and develop reports, tracking tools, and process improvement recommendations that support financial sustainability and operational effectiveness.

• Lead implementation of new projects, service lines, and operational initiatives that support program growth and community impact.
• Develop workflows, processes, and operational infrastructure to improve efficiency, effectiveness, and scalability of program services.
• Coordinate resources and stakeholders necessary for successful implementation of program initiatives and strategic priorities.
• Monitor operational performance and recommend improvements that support achievement of program goals and objectives.

• Utilize data and program metrics to support program growth, sustainability planning, and operational decision-making.
• Develop reports, presentations, dashboards, and analyses for leadership, funders, community partners, and other stakeholders.
• Support grant-funded initiatives through operational planning, implementation support, and performance monitoring.
• Collaborate closely with the Mobile Health Clinical Manager to align growth strategies and operational initiatives with clinical service delivery priorities.
• Collaborate with the Program Manager to support achievement of grant deliverables, reporting requirements, evaluation activities, and program objectives.
• Facilitate compliance with University, School of Nursing, sponsor, and program policies and procedures.
• Perform other duties as assigned in support of the School of Nursing and Mobile Health Program mission.

Master's degree in business administration, Public Health, Health Administration, Health Informatics, Family Studies, Marketing, Healthcare Management, or other related field and three (3) years of related experience required. Work experience may NOT substitute for education requirement.

• Progressively responsible experience in business development, healthcare operations, project management, healthcare finance, reimbursement management, revenue cycle activities, or related fields.
• Demonstrated experience managing…