Multi-Skilled Technician, Training Coordinator

• Schedule
  - Shift Regular Full Time
  - Day Shift

Performs the patient care and routine clinical and administrative tasks associated with Multi-skilled Technician role in support of physicians and non-physician providers in clinic. This position is responsible for assisting management in the training of Medical Assistant and Multi-skilled technician team members.

• Clinic Coverage:
• Facilitate patient flow in the clinic by assuring patient check-in processes are complete, calling for patients in the main waiting room and directing them accordingly within the clinic.
• Greet and prepare patients for provider or imaging exams, providing appropriate gown, shorts, etc.
• May complete patient check-out or schedule imaging or follow-up appointments as requested (i.e., return to work/school/sport, physical therapy orders, etc).
• Provide patients with documentation pertaining to the visit and ensure that documentation is appropriately captured for the patient record.
• Maintain exam room supply stock and keep exam rooms clean and disinfected between patients as needed. Inform supervisor when supplies need to be reordered for the supply room.
• May perform various tasks such as copying, faxing, scanning and filing documents to ensure a complete and accurate patient record.
• Assists by preparing electronic images or documents for providers based on individual preferences to facilitate appointments.
• Update patient information in the EMR. Provides cross coverage as assigned.
• Monitor clinic flow to ensure that no patient is neglected or delayed unreasonably.
  
  Communicate with patients, the patient’s family, and staff to keep them informed of delays in the clinic schedule.
• May respond to patient concerns or questions, and communicate in a helpful and objective manner, involving the manager as appropriate.
• May prepare and/or sterilize medical instruments.
  
  Cleanand disinfect medical equipment when required.
• Provides cross coverage as assigned.
• May verify patient insurance coverage as needed.
• Performs other duties in support of providers, staff, and leadership.
• Clinical Documentation:
• Obtain and document the patient's vital signs such as height, weight, blood pressure as required.
• Review and document patient information including allergies, medications, fall risk, immunizations, pharmacy preference and other health or social history as assigned.
• May provide and document the distribution of patient educational material (such as smoking cessation).
• Perform patient care duties including removing wound dressing, sutures, or staples, etc. as trained and directed by providers.
• Apply clean dressing as trained and directed by provider. Provide patient education regarding wound care.
• Provide care in the clinic setting with patients requiring immobilization including applying, removing and assessing the need for change of all types of orthopedic casts and immobilization devices. Based on provider orders, provide fitting and application of various DME and orthopedic assistive devices.
• Based on provider orders, perform fitting and application of various DME and orthopedic assistive devices.
• Educate patients and family members regarding application/use of various DME and orthopedic assistive devices.
• Educate patients and family members regarding billing for DME products and ensure that required documentation is completed.
• Prepare supplies and draw up injections for providers.
• May perform specimen collection, preparation, and documentation according to proper procedures including venipuncture.
• May support providers with PRP procedures including equipment preparation, blood draws, and sample preparation and handling of biohazard waste.

• Coordinate on-the-job…