Technical Product Manager - Senior

Established in 2021,
Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.

As a Senior Technical Product Manager at Clarus, you will play a pivotal role in shaping the future of pet insurance technology by delivering innovative, customer-centric solutions to market. This role will lead product initiatives from concept through launch, partnering cross-functionally with Engineering, Design, Operations, Marketing, and business stakeholders to deliver meaningful business impact and exceptional user experiences. The ideal candidate is an execution-oriented product leader who thrives in a fast-paced environment, excels at translating complex business challenges into actionable product strategies, and is passionate about building scalable solutions that improve outcomes for veterinary teams, pet parents, and industry partners.

Partner with the Director of Product to define and execute product roadmaps for assigned product areas, ensuring the timely delivery of features and enhancements. Drive product initiatives from discovery through launch and post-launch optimization. Balance business objectives, customer needs, and technical considerations to maximize product value.

Conduct user research, gather customer feedback, and analyze market trends to inform product decisions and identify new opportunities. Develop a deep understanding of customer pain points and business needs to guide roadmap priorities.

Translate business requirements into detailed product requirements and user stories for design and engineering teams. Create and maintain clear product documentation to support development, testing, and release activities.

Own and prioritize the product backlog, making tradeoff decisions that balance customer, operational, and business objectives. Continuously refine priorities based on customer feedback, business goals, technical constraints, and market opportunities

Partner closely with Engineering, UX/UI Design, Marketing, Operations, and Customer Success teams to ensure successful product development and launch execution. Facilitate alignment across stakeholders and drive decision-making throughout the product lifecycle.

Support product testing, quality assurance activities, and post-launch analysis to ensure product quality and performance expectations are met. Leverage data and analytics to evaluate product success and identify areas for improvement.

Assist in preparing product documentation, training materials, release communications, and internal enablement resources. Support successful product launches and adoption initiatives.

• 5+ years of product management experience, preferably within B2B SaaS, insurance technology, fintexch, or related digital platforms.
• Proven experience launching and enhancing commercial products or product features.
• Strong communication, collaboration, and stakeholder management skills.
• Experience working within Agile product development environments using tools…