ITSM Specialist: ServiceNow & Request Management
Listed on 2026-10-16
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IT/Tech
IT Specialist, IT Consultant, IT Business Analyst
Children’s Hospital of Philadelphia (CHOP) is seeking a skilled ITSM professional to lead service management processes with emphasis on Request Management and employee self-service through Service Now. The role requires strong collaboration with DTS teams to improve user experience and SLAs across diverse request types.
The candidate will design and optimize ITSM workflows, manage incident, change, asset, knowledge, and CMDB processes, and develop policies and job aids to support hospital
Step into the ITSM Specialist:
Service Now & Request Management role at Children's Hospital of Philadelphia in Upper Darby, Delaware County, United States and grow with us.
This posting is for the ITSM Specialist:
Service Now & Request Management role at Children's Hospital of Philadelphia, based in Upper Darby, Delaware County, United States.
We are looking to fill the ITSM Specialist:
Service Now & Request Management position at Children's Hospital of Philadelphia in Upper Darby, Delaware County, United States.
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