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Customer-Focused IT Help Desk Analyst

Listing for: STI
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR

Job Description & How to Apply Below

STI is seeking a Help Desk Analyst to provide frontline IT support for end users in a fast-paced environment. You will handle hardware, software, and system issues via phone, apply diagnostic procedures, and escalate to Tier 2 or external providers when needed.

The role requires strong communication, customer service, and teamwork, with 1+ years of IT service desk experience and familiarity with Remedy ticketing and AD administration.

Consider building your career as a Customer-Focused IT Help Desk Analyst at STI.

This role, Customer-Focused IT Help Desk Analyst at STI, could be your next opportunity.

Are you ready to take on the Customer-Focused IT Help Desk Analyst role at STI?

We would love to welcome a new Customer-Focused IT Help Desk Analyst to our organisation in PA, United States.

For the Customer-Focused IT Help Desk Analyst position at STI, we are reviewing applications now.

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