Residential Manager -IDD

Residential Manager - IDD

Verland is hiring Exceptional People to provide Compassionate Care as a Residential Manager - IDD for our Residential locations - CLA division.

Upper St Clair, PA 15241

24/7 - ON CALL

Full‑time, salaried, exempt position.

• Oversee day‑to‑day operations of the home to ensure that daily programs and activities are carried out and documented across all shifts.
• Plan, organize, and direct the operations of the house; reinforce the hierarchy of care and agency expectations.
• Supervise staff and ensure the implementation of individual programs.
• Monitor goal and procedural objectives implemented by direct care staff and report findings to the Program Specialist / Program Specialist Manager.
• Monitor direct‑care staff functions to ensure the safety and well‑being of the individuals.
• Ensure compliance with all applicable state and federal regulations.
• Maintain accurate reporting of incidents and thorough documentation of relevant details.
• Initiate and/or implement employee disciplinary procedures.
• Resolve disputes in a fair and timely fashion by following established policies and procedures.
• Interact within the community relative to the individual’s and group needs (e.g., activities, transportation, medical visits, and tours).
• Act as a role model for appropriate employee dress and conduct per policies and procedures.
• Maintain the safety of the individuals by recognizing conditions that present as safety or programmatic concerns.
• Work as a Direct Support Professional as necessary to meet staffing requirements.
• Report all unusual problems to the Program Specialist and/or Health Services Coordinator as appropriate.
• Train and supervise newly hired direct‑care staff in the house and participate in the training and evaluation of assigned staff.
• Ensure food menus and doctor‑prescribed diets are followed and that sufficient groceries are in the house; perform any shopping as needed.
• Ensure that direct‑care staff complete required reports and documentation using stringent monitoring practices, training, and re‑education.
• Ensure that all materials and supplies needed for the homes are available, including maintenance issues at assigned homes and vehicle maintenance.
• Conduct monthly fire drills and fire safety trainings as required by regulations.
• Understand and comply with Verland’s Mission, Policies and Procedures and HIPAA policies and educate staff on and enforce compliance.
• Participate in inter‑departmental ventures/committees/processes as needed (Human Resources, Quality Management, Fiscal, etc.).
• Participate in the Inter‑Disciplinary Team.
• Maintain and monitor residents’ adaptive and personal equipment.
• Recommend goals and activities to the Program Specialist.
• Complete and submit inter‑departmental paperwork as required (FML, Worker’s Compensation, Change of Status Forms, etc.).
• Complete Medication Administration practicums as needed and complete weekly MAR reviews.
• Monitor and accurately report staff schedules, house budgets, expenses, and payroll.
• Attend in‑service training sessions and meetings as directed, including supervisory skill training.

• Health (UPMC), Dental and Vision Insurances (effective 1 st of the month following 30 days from start date)
• Healthcare Flexible Spending Account (HSA)
• Dependent Care Flexible Spending Account
• 403(b) – Traditional and Roth with company match
• Tuition Reimbursement (for core positions)
• Competitive PTO plan
• 8 paid holidays
• Incentive in lieu of medical coverage
• Career development
• Whole‑person wellbeing resources
• Mental health resources and support

• Must be able and willing to be on‑call 24/7.
• High school diploma or GED required; a bachelor’s degree in Education preferred, with experience in Human Services.
• Possess a working knowledge of residential practices and an understanding of Intellectual and Developmental Disabilities.
• Excellent verbal and written communication skills to effectively communicate with individuals and staff.
• Must possess and maintain a valid driver’s license and clean driving record.
• Must be certified in First Aid, CPR, and have all state‑required clearances.
• Capable of carrying out…