Case Administrator

Overview of the Position The Case Administrator manages the progression of bankruptcy cases and related adversary proceedings from opening to final disposition by maintaining the official case records, monitors the completion of the required procedural steps, verifies the accuracy of documents filed using the CM/ECF (Case Management/Electronic Case Filing) docketing system and performs docketing, file review, noticing, administrative and clerical tasks.

The incumbent reports directly to the Operations Manager.

• Manage cases as efficiently as possible from opening to closing.
• Review, identify and research the accuracy, timeliness and quality of data entered into the case record.
• Make corrections to the case record to comply with local and national procedures.
• Ensure that all case files and related information are accessible.
• Reviews and enters orders, including discharge of debtor, and processes for mailing or electronic notice.
• Prepares and processes notices for mailing or electronic notice.
• Continuously tracks cases, including relationships of case events and their status.
• Receives and reviews incoming documents, both electronic and on paper to determine conformity with appropriate federal rules, practices, and procedures.
• Assists pro se filers with bankruptcy questions and documents without providing legal advice.
• Accept and file stamp documents received at the counter, inform customers of required fees, receive payments, and issue receipts.
• Audit cases for closing and review the docket to ensure that all necessary documents are entered, and deadlines are met before case closing.
• Prepare and analyze required reports. Use data to meet quality assurance criteria.
• Provide excellent customer service when staffing the main bankruptcy phone lines and when responding to inquiries on case status, without providing legal advice, and the availability and location of bankruptcy records.
• Provide information and Electronic Case Files (ECF) instruction to outside customers.
• Test new procedures and processes to provide necessary feedback.
• Secure funds in cash register and reconcile cash drawer at the end of the day.
• Perform the Electronic Court Recorder Operator (ECRO) duties which involves operating therecording program to capture digital audio recordings and notes of all court proceedings.

• Bachelor’s degree from an accredited college or university, or
• High school graduate or equivalent and a minimum of 2 years of general experience, such as
  • clerical experience, including
    • routine use of keyboard skills, and
    • ability to apply and abide by policies and procedures.
  • Such experience is commonly encountered in law firms, banking and credit firms, educational institutions, social service organizations, insurance companies, real estate and title offices, and corporate headquarters or personnel/payroll operations.

Conditions of Employment

Applicants must be U.S. citizens or eligible to work in the United States.

Employees are required to adhere to the Code of Conduct for Judicial Employees, which is available for review.

A background investigation including fingerprint and criminal record checks will be conducted. Any applicant selected for a position will be hired provisionally pending successful completion of the investigation.

Employees of the U.S. Bankruptcy Court are “at will” and can be terminated with or without cause at any time.

This position is subject to mandatory electronic fund transfer (direct deposit) for salary payment.

To qualify for this position a person must also demonstrate that she/he possesses:

• High level reading comprehension.
• Exceptional organizational skills, particularly priority and time management capabilities.
• The ability to exercise initiative in handling problems encountered while performing assigned duties.
• The ability to work both independently and as part of a team.
• Unquestioned integrity and a positive, “can do” attitude.

Judicial Branch employees are considered “at will” employees and are not subject to the employment regulations of competitive service. However, Judiciary employees are eligible for, but not limited to, the following employment benefits:

• 11 paid…