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Customer Service CSI Specialist – Auto Dealership

Job in Urbana, Champaign County, Illinois, 61803, USA
Listing for: Urbana Autopark
Full Time position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 20000 - 29000 USD Yearly USD 20000.00 29000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service CSI Specialist – Auto Dealership Growth

Ed Napleton Automotive Group is seeking a Customer Service/CSI Representative at Napleton Auto Park of Urbana. You will assist the service department by obtaining guest feedback from manufacturer surveys and following up to address opportunities, aiming to improve top-tier service experiences.

Requires a high school diploma and 2+ years of automotive dealership experience; CDK experience preferred. Excellent communication skills are essential, along with the ability to relay customer needs to

The following opportunity is for a Customer Service CSI Specialist – Auto Dealership Growth with Urbana Autopark.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Customer Service CSI Specialist – Auto Dealership Growth role at Urbana Autopark, based in Urbana, IL, United States.

We are looking to fill the Customer Service CSI Specialist – Auto Dealership Growth position at Urbana Autopark in Urbana, IL, United States.

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