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Office Supervisor - Customer Service Lead

Job in Urbana, Champaign County, Illinois, 61803, USA
Listing for: CHAMPAIGN URBANA MASS TRANSIT DISTRICT
Full Time position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 57000 - 64000 USD Yearly USD 57000.00 64000.00 YEAR
Job Description & How to Apply Below
Position: Day Office Supervisor - Customer Service Lead

CHAMPAIGN URBANA MASS TRANSIT DISTRICT in Urbana, IL is seeking a Day Office Supervisor to oversee the Customer Service Office at the Administration and Operations Facility. You will answer calls, maintain records, and supervise Information Assistants on weekdays.

The role requires strong administrative skills, customer service experience, and the ability to manage schedules, filing, and correspondence, with the potential to work varied shifts and ensure high-quality service.

We are seeking a motivated Day Office Supervisor - Customer Service Lead to join CHAMPAIGN URBANA MASS TRANSIT DISTRICT in Urbana, IL, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Urbana, IL, United States.

This opportunity is part of our work in Management & Operations.

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