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Automotive Customer Service & CSI Specialist

Job in Urbana, Champaign County, Illinois, 61803, USA
Listing for: Ed Napleton Auto Group
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 20000 - 29000 USD Yearly USD 20000.00 29000.00 YEAR
Job Description & How to Apply Below

Ed Napleton Automotive Group is seeking a Customer Service/CSI Representative at Napleton Auto Park of Urbana to assist the service department with guest feedback and survey follow-ups to improve satisfaction.

This role requires a high school diploma, 2+ years in automotive dealerships, and strong communication. We offer competitive starting pay, benefits, paid time off, training, and growth opportunities within a large national group.

Join us at Ed Napleton Auto Group as our next Automotive Customer Service & CSI Specialist in Urbana, IL, United States.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Urbana, IL, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 20.000 - 29.000.

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