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Auto Service CSI & Feedback Specialist

Job in Urbana, Champaign County, Illinois, 61803, USA
Listing for: Genesis of Urbana
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 18 USD Hourly USD 18.00 HOUR
Job Description & How to Apply Below

Ed Napleton Automotive Group is seeking a Customer Service/CSI Representative for Napleton Auto Park of Urbana. The role focuses on collecting guest feedback from manufacturer surveys and following up to resolve issues, enhancing service experiences.

Starting pay is $18.00 per hour with full benefits and growth opportunities within our large automotive group. 2+ years of dealership experience and CDK familiarity are preferred for this position.

We are seeking a motivated Auto Service CSI & Feedback Specialist to join Genesis of Urbana in Urbana, IL, United States.

Join us at Genesis of Urbana as our next Auto Service CSI & Feedback Specialist in Urbana, IL, United States.

We are currently recruiting a Auto Service CSI & Feedback Specialist for our team in Urbana, IL, United States.

This is a great opportunity to take on the Auto Service CSI & Feedback Specialist role at Genesis of Urbana.

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