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Customer Service CSI Specialist – Auto Dealership

Job in Urbana, Champaign County, Illinois, 61803, USA
Listing for: Urbana Autopark
Full Time position Listed on 2026-11-04
Job specializations:
Salary/Wage Range or Industry Benchmark: 20000 - 29000 USD Yearly USD 20000.00 29000.00 YEAR

Job Description & How to Apply Below

Position: Customer Service CSI Specialist – Auto Dealership Growth

Ed Napleton Automotive Group is seeking a Customer Service/CSI Representative at Napleton Auto Park of Urbana. You will assist the service department by obtaining guest feedback from manufacturer surveys and following up to address opportunities, aiming to improve top-tier service experiences.

Requires a high school diploma and 2+ years of automotive dealership experience; CDK experience preferred. Excellent communication skills are essential, along with the ability to relay customer needs to

Our group is growing, and we are hiring a Customer Service CSI Specialist – Auto Dealership Growth in Urbana, IL, United States.

The position is based in Urbana, IL, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 20.000 - 29.000.

We aim to respond to suitable candidates as soon as possible.

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