Patient Services Representative-SEU Cent Svc

Patient Services Representative-SEU Cent Svc –
Carle Health

Join to apply for the Patient Services Representative-SEU Cent Svc role at Carle Health.

The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation, patient identification, patient check‑in, charge posting, cash management, and basic patient appointment scheduling. They convey a positive image and provide information to ensure patients' needs are met.

Certifications:

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Education:

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Work Experience:

• Coordinates and participates in a variety of duties associated with daily clinic preparation, including patient identification, patient check‑in/out, charge posting, cash management, patient appointment scheduling, patient registration and account set‑up, phone calls.
• Competent in telephone system, takes and delivers messages to physicians, nurses and others.
• Reports medical information obtained from patients and referring physicians accurately, completely and in a timely manner.
• Distributes all messages according to practice communication standards.
• Serves as a role model by conducting themselves in a responsible, professional manner.
• Manages all incoming patient care requests related to in‑basket activities, referrals, work‑queue activity, and incoming telephone calls.
• Proficient with insurance coverage rules, eligibility, network coverage, and benefits.
• Completes mandatory insurance training and ongoing competency refreshers successfully.
• Competent to initiate and secure prior authorizations as needed.

Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance—and opportunities meet flexibility. Find it all at Carle Health. Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members across eight hospitals and a variety of healthcare businesses. Our hospitals hold Magnet® designations, and we offer opportunities in several communities throughout central Illinois with potential for growth and lifelong careers.

The compensation range for this position is $17.67 per hour – $28.63 per hour. The actual compensation offered to a candidate will depend on a variety of factors including experience, qualifications, location, training, licenses, shifts worked, and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more, visit careers.carlehealth.org/benefits.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other federal, state or local protected class. Carle Health participates in E‑Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I‑9 to confirm work authorization.

For more information:

• Entry level

• Full‑time

• Health Care Provider

• Hospitals and Health Care