Junior Systems Administrator

Position Details

Job Title:

Junior Systems Administrator (Full-Time, Exempt)

Department:
Information Technology (IT)

Reports to:

County IT Manager

Position Type:
Champaign County/ Systems Administrator (IT)

Date Posted: 11/6/2025

Location:

1776

E. Washington Street (Brookens Building)

Date Available:

As Soon As Possible

Closing Date:
Until Filled

Functions as a member of the County IT team, providing comprehensive technical support for end‑user devices and phones, and preliminary support for servers and networking, functioning in a tier‑2 capacity. The ideal candidate will prefer working in a team environment and has strong technical and communication skills.

• Use strong communication skills, both verbal and written, to deliver superb customer service by responding to requests in person, on the phone, or electronically, in a timely, polite, and professional manner.
• Use analytical skills to identify, troubleshoot, and resolve technical issues with supported systems and infrastructure.
• Install, configure, and maintain Windows‑based computer systems.
• Support and maintain various desktop‑based applications/programs.
• Support and maintain office and mobile phones.
• Support and manage network printers and other hardware peripherals.
• Perform routine maintenance and upgrades.
• Provide preliminary support for servers and networking, escalating advanced issues when required.
• Participate in the identification, evaluation, procurement, and implementation of new technology systems and services.
• Utilize help desk system to provide optimized incident management and maintain accurate documentation of all supported activities.
• Provide training and support to end‑users as needed.
• Work with senior County IT team members and/or vendors to resolve advanced/complex technical issues.
• Maintain technical knowledgebase documentation for both IT staff and end‑users.

• Three years of experience providing IT support in an enterprise environment required.
• Collegiate degree in a technical or IT related field, highly preferred.
• Ability to fully support (installation, configuration, troubleshooting) PC hardware, operating systems, and software.
• Working knowledge of Microsoft Server OS.
• Familiarity with networking protocols and equipment.
• Understanding of IT security and fundamental security principles.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• IT certifications desired.

• Pay Range: $26.19–$39.29 per hour, depending on qualifications.
• The County offers a competitive benefits package, which is outlined at , including membership in the Illinois Municipal Retirement Fund (IMRF), optional 457 deferred compensation plans, and a comprehensive health insurance plan.

• Apply on the Champaign County website.
• Applications received by November 20, 2025 will receive priority consideration.

This position is non‑discriminatory and welcomes applicants from all backgrounds.