Retail Assistant Store Manager

$17.00 to $20.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process! Our retail sales associates can earn up to 8% on transactions, which could average an additional $4.45 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• Unlimited commission above your hourly base rate.
• Vacation: one week of paid vacation after 6 months full‑time service; an additional week after 1 year; two weeks after each anniversary thereafter; 120 hours after 5 years.
• Sick/Personal: 8 hours after 6 months, 16 hours each anniversary thereafter (years 2‑5), 24 hours after 5 years.
• Employee discounts available from day one of active employment.
• Tuition reimbursement up to $2,000 per year for full‑time employees who meet program requirements.
• Access to over 10,000 discounts from 1,000+ companies via First Cash Perks.
• Auto‑enrollment in the First Cash 401k program after 6 months of employment.
• First Cash Pet Insurance program access.

We are seeking an Assistant Store Manager with a minimum of six months of management experience. Assistant Store Managers are accountable for day‑to‑day operations and promoting a positive, productive environment. This position partners with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage customer relations and satisfaction. The role includes analyzing store financial statements, ensuring compliance with the asset protection program, promoting the business, and targeting new customer acquisitions.

This position offers an hourly wage. Assistant Store Managers earn commission based on productivity and a bonus based on store performance. Actual pay depends on location, qualifications, and experience.

• Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in training of Pawnbrokers to meet First Cash standards.
• Recruit top talent by sourcing candidates through company‑prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, ensuring procedures are followed to protect assets.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer processes and procedures – inventory, loan management, merchandising, store presentation, store systems, enterprise‑level reporting.
• Evaluate store financial statements and drive profitability through communication and goal setting.
• Ensure that operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
• Complete assigned tasks and training for self‑development as requested.
• Communicate clearly with employees to ensure they understand the store’s mission and profit objectives.
• Remain up‑to‑date on product knowledge.
• Serve as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Willing and able to perform duties for extended periods (standing, stooping, walking, climbing, lifting). Must lift/carry up to 50 pounds.
• Demonstrated ability to supervise others and work with firearms; firearms certification may be required.
• Ability to assist customers exterior to the building and retrieve products from storage areas.
• Minimum age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Willing to work flexible retail schedule, including weekends and holidays.
• Assistant Store Managers will work 40+ hours a week; hours not guaranteed.
• Computer literate; proficient with POS systems and common office machines.
• Multi‑task in a…