Patient Experience Specialist - Front Desk & Concierge
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
UnityPoint Health is seeking compassionate Experience Specialists to join UnityPoint Clinic locations. You will be the first point of contact for patients and visitors, blending front desk duties with strong customer service to create a welcoming environment.
You will manage check-in/check-out, guide patients, assist with paperwork, and ensure EMR accuracy while upholding UPH standards and compliance. This full-time role supports a positive patient experience and collaborative teamwork.
This is a strong position to take on the Patient Experience Specialist
- Front Desk & Concierge role at UnityPoint Health.
Join us at UnityPoint Health as our next Patient Experience Specialist
- Front Desk & Concierge in Urbandale, IA, United States.
We are currently recruiting a Patient Experience Specialist
- Front Desk & Concierge for our team in Urbandale, IA, United States.
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