Member Experience Specialist — Judgement Zone

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated, and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations across all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico, and Australia, there are plenty of opportunities to grow with us.

We are always looking for talented individuals to join our team!

Our member mission states it best: our product is a tool, a means to an end; not just a brand or a mold maker, but a tool accessible to everyone. To use our product effectively, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it.

Join us to add your mojo to the Judgement Free Zone and experience the rewarding feeling of making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees and does not have authority over employment terms. Each franchisee is responsible for compliance with local, state, and federal laws.

Our customer service philosophy is to exceed member expectations and turn them into Raving Fans. We aim to promote the Judgement Free Zone and ensure our members are enthusiastic about their experience, often recognizing our team members for their positive impact. Creating an excellent experience makes a difference in members’ lives and fosters loyalty.

MEET OUR GOLDEN THUMB AWARD WINNERS, NOMINATED BY MEMBERS:

For example, Brett, a Certified Trainer in Hampton Township, PA, is an inspiring trainer who motivates others to never give up. Despite being diagnosed with MS, he continued pursuing his goals and proves that perseverance pays off. Brett says: “As I continue my job here at Planet Fitness, I look forward to training new members, changing lives, and showing everyone that no matter what, never quit on yourself.”