Human Resources Director

Human Resources Director / Business Office Manager

Royal Oaks Nursing and Rehabilitation | Urbandale, IA

Royal Oaks Nursing and Rehabilitation is seeking an experienced Human Resources Director / Business Office Manager to support the operational and administrative functions of our skilled nursing facility in Urbandale, IA.

This leadership role is responsible for overseeing human resources, payroll, and business office operations while ensuring compliance with all applicable labor laws, regulatory requirements, and internal policies. The ideal candidate will bring strong organizational skills, attention to detail, and experience in long-term care operations.

The Human Resources Director / Business Office Manager assists with the day-to-day operations of the HR department and business office. This role ensures accurate and timely payroll processing, proper maintenance of employee records, regulatory compliance, and effective financial and billing operations to support the overall success of the facility.

Human Resources & Payroll

• Maintain an effective, organized, and compliant payroll system

• Prepare and submit accurate payroll reports in a timely manner

• Implement and maintain written HR policies and procedures

• Verify employment data and conduct background checks for applicants

• Enter and maintain all employee data in the HRIS system, including payroll, benefits, and personnel information

• Update HRIS records for employee changes such as benefits, pay increases, and status changes

• Assist with new employee orientation and onboarding

• Maintain benefit records including medical, dental, life insurance, voluntary policies, PTO, ITO, and FMLA tracking

Business Office & Accounting

• Ensure office supplies are requested, approved, and ordered in accordance with facility policies

• Bill, monitor, and collect accounts receivable

• Report delinquent accounts to the Administrator and/or Director of Finance

• Assist in planning and implementing improvements to accounting systems

• Perform all job functions required of the Accounting/Billing Assistant as needed

• High school diploma or GED preferred

• Previous experience in Human Resources and payroll strongly preferred

• Minimum 2 years of business office and/or accounting experience
  , preferably in long-term care accounts receivable

• Working knowledge of Medicaid, Medicare, and insurance billing

• Strong organizational, analytical, and communication skills

• Ability to manage multiple priorities in a fast-paced healthcare environment

We offer a comprehensive and affordable benefits package, which may include:

• Medical, Prescription Drug, Dental, and Vision Coverage

• Telemedicine Program

• Company-Paid Group Life Insurance

• Voluntary Term Life Insurance and Short-Term Disability

• Employee Assistance Program (EAP)

Benefits, bonuses, and variable compensation plans are based on applicable state law and factors such as employment status, job grade, location, and length of service.