Public Affairs Specialist; Web Content Manager

• Participate in strategic planning to improve website and digital communication effort.
• Advise stakeholders on the best web/digital practices, industry standards, and Federal/Departmental policies.
• Recommend and develop communication programs, tools, and techniques for Agency audiences.
• Coordinate with managers and staff to ensure technical and strategic accuracy of communications.
• Formulate and manage information from internal/external sources including websites and social media.
• Formulate and manage information from internal/external sources including reports and one pager.
• Manage organization full web presence (such as internal/external sites, apps, and digital platforms).
• Plan, produce, and edit content for websites and apps.
• Plan, coordinate, and evaluate short-range and long-range web coverage.
• Maintain and enforce agency web/digital SOPs, policies, and best practices.
• Serve as project lead on external applications.
• Apply expertise in accessibility, usability, information architecture, redesign, QC/QA, testing, HTML, and content management.
• Manage day-to-day site maintenance and content updates.
• Serve as a technical liaison with internal and external stakeholders.
• Write, edit, and summarize technical information.

• You must be a US Citizen or US National.
• Males born after 12/31/1959 must be Selective Service registered or exempt.
• Subject to satisfactory adjudication of background investigation and/or fingerprint check.
• Successful completion of one-year probationary period, unless previously served. Refer to the Next Steps section for more information.
• Direct Deposit:
  Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit https://(Use the "Apply for this Job" box below)..
• False statements or responses on a resume or application can jeopardize employment and may be grounds for disciplinary action, including removal from Federal service.
• If you are selected, you may need to complete a Declaration for Federal Employment (OF-306) prior to being appointed to determine suitability for Federal employment and to authorize a background investigation.

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including specialized experience and/or education, as defined below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, Ameri Corps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

• Working within a content management system (Drupal preferred) to make website changes and simple updates for review and approval.
• Using software and templated designs to communicate information, create engaging content, and propose solutions for digital and online communications products.
• Providing quality customer service and developing effective working relationships with internal and external stakeholders.
• Assessing website and digital strategy, including using metrics and trend analysis to recommend changes or propose improvements.
• Applying a broad set of communication principles, audience identification, and strategy to help improve digital products and website content.

Master's or equivalent graduate degree in a related field.

2 full years of progressively higher-level graduate education leading to such a degree in a related field.

LL.B. or J.D., if related.

Combination of education and experience - Your total must equal 100% of the requirement, i.e. if you meet 50% of the education requirement, you must have 50% of the specialized experience requirement. Only education above and beyond the first year of graduate level education will count.

• Using a content management system (Drupal preferred) to create new pages, propose information architecture changes, as well as update and publish routine content changes with minimal review.
• Understanding of basic HTML, CSS, and scripting, as well as 508 compliance/accessibility and user experience principles used in modern websites.
• Using…