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Volunteer Program Manager
Job in
Urbandale, Polk County, Iowa, 50322, USA
Listed on 2026-10-24
Listing for:
HIRTA Public Transit
Full Time
position Listed on 2026-10-24
Job specializations:
-
Non-Profit & Social Impact
Community Health -
Management
Job Description & How to Apply Below
Make a Difference in Your Community. HIRTA helps older adults, veterans, and individuals with disabilities get where they need to go and stay connected to their communities. As Volunteer Program Manager, you will lead and grow the program, building a network of dedicated volunteers and community partners that keeps neighbors independent and engaged.
At a Glance- Pay: $45,000 - $50,000 annually
- Schedule: Full-time, 7:00 a.m.
- 4:00 p.m., with flexibility for community events and outreach - Benefits: Comprehensive benefits package, including IPERS retirement
- Build and grow the volunteer community: Recruit, onboard, and retain volunteers through active outreach in the communities we serve.
- Lead a team of volunteers: Supervise and mentor providing guidance, support, and direction.
- Tell our story: Support marketing and community education efforts that raise awareness of HIRTA’s services and attract new volunteers.
- Track what matters: Collect, review, and report program statistics that show the program’s impact
- Keep the program running smoothly: Process mileage reimbursement claims and maintain current volunteer documentation to ensure compliance.
- Collaborate: Participate in regular manager-staff meetings and work closely with HIRTA staff, community partners, and volunteers.
- Put people first: Bring a person-centered approach to every interaction.
- Passion for working with volunteers and the communities HIRTA serves
- A self-starter mindset: you take initiative and can hit the ground running
- Strong communication and relationship-building skills
- Organizational skills and attention to detail, especially with records, reporting, and reimbursements
- Valid driver’s license, as you’ll use HIRTA vehicles for work-related travel
- Experience in volunteer management, community outreach, or nonprofit/public service work
- Experience supervising or coaching people
- Skill in data tracking and reporting, including spreadsheets and basic database tools
- Experience with public speaking, presentations, or community education
- Familiarity with social media or basic marketing and event promotion
- Experience working with older adults, veterans, or people with disabilities
- Grant writing experience is a plus, but you don’t need it to apply
If you’re excited about building community through service, we’d love to hear from you, even if you don’t check every box.
HIRTA is an Equal Opportunity Employer where wevalue diversity and strive to expand representation at all levels of our workforce.
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