Division Protective Services Specialist; Des Moines

Position: Division Protective Services Specialist (Des Moines)

Job Title:

Division Protective Services Specialist (Des Moines)

Job Type: Protective Services

Location:

URBANDALE, IA, US, 50322

Primary Purpose of Job

This position provides both physical and administrative security services for the Company. It protects employees, customers, authorized visitors, vendors, and Quik Trip and private property from harm; and deters illegal activity, theft, and vandalism within and upon Quik Trip’s property while preserving Quik Trip brand reputation as the convenience retail destination of choice. This position also provides research and documentation for security incidents occurring on Quik Trip property.

Major

Functions of this position Conducts interior and exterior security checks of store grounds and as directed, Non-Store facilities. Essential tasks include

• Identifying, reporting, and mitigating (within capabilities under the circumstances) observed life, fire, or safety hazards.
• Conducts appropriate notification to Corporate Security Operations Center to coordinate Emergency Responder or specialized services response if life, fire, or safety hazard requires immediate attention.
• Ensures internal sensitive areas and external access/egress points are secured per Corporate Security Standards.
• For observed unsecured locations, determines whether site can or should be secured or suspicious circumstances necessitate notification to appropriate Corporate Security Contact.
• Ensures personnel and vehicles observed within and on Store property and Non-Store Facilities have legitimate business need for access.
• Initiates appropriate protocols, per Quik Trip Policies and Procedures for unauthorized personnel or vehicles.
• Logs results, actions taken, and unresolved mitigation measures for all hazards and security checks conducts and disseminates to appropriate Security/ Operations leadership.

Designated primary responder for Security Incident Response for incidents that occur within and upon Store property, and as directed, Non-Store facilities

• Enforces Corporate Security Incident Response policies, secures scene and potential evidence, renders first aid, and directs traffic, if required.
• Responds to security alarms and calls for assistance.
• Provides security during the transportation of large sums of cash and/or other valuables, as directed.
• Determines whether particular incidents require Corporate Security Operations Center notification and to coordinate Emergency Responder or other appropriate specialized services response.
• For those security incidents meriting an “escalation of force,” Security Officers have, in certain circumstances, the authority to temporarily detain another person pursuant to state law and in compliance with Corporate Firearm Safety and Use of Force Policies.

Conducts research, documentation, and preparation of evidentiary case files for security incidents occurring on QT property. Essential tasks include

• Interviewing complainants, witnesses, and victims to document relevant facts.
• Maintains an auditable, digital archive record of every Security Incident case file created and logs data into the Security Department’s case management system.
• Prepares law enforcement reports on behalf of Quik Trip Corporation for those Security Incidents meriting law enforcement investigation.

Secures and safeguards Lost and Found property. Essential tasks include

• Appropriately securing lost/found property
• Updating/entering details in the Lost and Found Database
• Attempting to locate, then transfer custody of property to lawful owner
• Disposing of unclaimed property per Corporate Security Policy

Perform other Security/Operations-related tasks and functions as directed by Management, including

• Physical Security Assessments of Quik Trip Stores and Non-Store Facilities per Corporate Enterprise Security System Standards.
• Maintains 24/7 recall readiness to respond to Quik Trip Corporation-related incidents on a rotational schedule.
• Additional duties may require travel to and from any of the states Quik Trip Corporation conducts business to perform Protective Services-related missions. These duties will include the requirement to have and maintain an current and valid driver’s license.
• Must…