Lift Ops Ticket Checker

Job Details:

Job Location:

Nordic Valley Resort - Eden, UT 84310, Position Type:
Seasonal,

As a Ticket Checker, you are one of the first team members guests interact with when hitting the slopes! You will play a vital role in keeping lift lines organized, validating guest passes, and setting a positive, welcoming tone for the day. This role is ideal for individuals who enjoy customer service, working outdoors, and engaging with a high-energy crowd!

• Access Control:
  Scan and verify all lift passes, day tickets, and credentials to ensure valid access. Maintain knowledge of all pass types, promotions, and resort policies.
• Maze & Crowd Management:
  Organize and merge lift lines efficiently to minimize wait times and maximize chair capacity.
• Guest Relations:
  Greet guests warmly, answer questions about resort terrain, dining, and daily events, and assist in resolving ticket issues.
• Department Support:
  Assist Lift Operations with morning set-up and evening teardown of maze poles, ropes, and signage. Perform routine snow clearing around scanning zones and maze entry points.
• Safety Awareness:
  Remain vigilant for potential safety hazards in line, assist with misloads, and support team members in emergency situations.

• Age Requirement:
  Must be at least 16 years old (or 18+ based on resort policy).
• Skiing/Snowboarding:
  Skiing or riding ability is not strictly required for this role, though helpful depending on station assignment.
• Customer Service:
  Strong interpersonal skills, enthusiastic attitude, and clear communication in English.
• Availability:
  Must be able to work weekends, holidays, and peak periods.
• Reliability:
  Must have dependable winter transportation to arrive on time for scheduled shifts.

• Outdoor Conditions:
  Must be comfortable standing outdoors in cold, windy, and snowy alpine weather for extended periods.
• Physical Effort:
  Ability to lift, push, or pull up to 50 lbs, operate hand scanners, and perform light snow removal.