Business License Administrator

The Business License Administrator performs a variety of duties including but not limited to application review and processing, interdepartmental coordination, fee assessment and collections, compliance and enforcement, and public and business advisory.

Works under the specific direction of the City Recorder. All employees are also under the general supervision of the City Manager.

• Coordinates the City's business licensing program including, but not limited to, apprises business owners of requirements, licensing application and renewal communications, collects licensing fees, approving and issuing licenses, maintains business license files and digital records
• Assists the public with general information and in completing required licensing forms
• Receives applications for business licensing, determines which inspections are necessary for approval of licensing, communicates with Utah State, Utah County, and Saratoga Springs Fire, Police, Planning, and other related City Departments as required
• Contacts unlicensed businesses and businesses with expired licenses for proper compliance with licensing ordinance by telephone, in person, and through correspondence. Coordinates with Code Enforcement and Legal Departments when needed for delinquent and unlicensed businesses; follows through with necessary collection procedures
• Utilizes the City-Works Program for Business License Administration
• May inventory businesses and create directories of licensed businesses
• May inspect businesses or property and evaluate against appropriate ordinance to determine violations
• Assists various boards and Attorney(s) with business license information including compiling data, preparing reports, and making recommendations as needed
• May represent the City of Saratoga Springs at various meetings, hearings, court appearances regarding business licensing process
• Performs other duties as assigned

Education & Experience:

• A High School Diploma or GED equivalent
• 2 years of experience as a Business Development Clerk or an equivalent position

Special Qualifications &

Certifications:

• A valid Utah Driver License
• Utah Business Licensing Association Certificate must be obtained within 2 years of hire

• Strong familiarity with State statutes and Municipal codes to efficiently research, navigate, and apply relevant statutes and ensure compliance
• General municipal government operations, particularly procedures relating to Business License Administration
• General office management
• General PC computer operations
• Working knowledge of modern office practices, proper grammar, spelling and punctuation
• Have working knowledge of current business statutes within the City regarding legality of operating in the City of Saratoga Springs; conditional uses and violations; legal activities; inspections and confidentiality of information
• Pay high attention to detail and meet legal and procedural deadlines
• Analyze and interpret administrative procedures, and regulations
• Interact with the public in all situations while maintaining a professional, pleasant, and courteous demeanor
• Utilize Microsoft Office software programs including, but not limited to, Word, Excel, Outlook, and Power Point
• Apply and follow rules, regulations, policies, and procedures
• Provide good customer service and work cooperatively and effectively with appointed officials, the public, and other employees
• Communicate clearly, concisely, and professionally both orally and in writing
• Always exercise sound and good judgment
• Work independently with general supervision
• Handle stressful situations calmly
• Determine process and methods best suited to accomplish job duties

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions-including but not limited to the job functions, qualifications, and competencies listed herein-of this job in the working conditions below. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The physical demands and work environment include, but are not limited to, the following:

• Sit at a desk or table to operate a computer and related equipment and to type, read, proofread, interpret, and apply information obtained therefrom
• Stoop and/or bend to move items into and between file drawers
• Regularly walk, stand, or stoop
• Lift, carry, push, pull or move boxes…