Community Health Worker

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Community Health Worker (2396602)

Community Health Worker - 2396602

Optum UT is seeking a Community Health Worker to join our team in Draper, UT. Optum is a clinician-led care organization that is changing the way clinicians work and live.

At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and erience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country.

Because together, we have the power to make health care better for everyone. Join us in improving healthcare through the power of people and intelligent technologies while Caring. Connecting. Growing together.

• The Community Health Worker (CHW) is a field-based, nonclinical member of the care management team responsible for locating, engaging, and supporting Optum Medicare Advantage members who have social, environmental, or healthcare barriers that impact their well-being
• Working collaboratively with primary care providers, RN Case Managers, and interdisciplinary teams, the Community Health Worker (CHW) helps address social determinants of health, improve member engagement, facilitate access to healthcare, community resources, and support the achievement of members’ healthcare goals
• The Community Health Worker may meet members in their homes and community settings, as appropriate, to provide support and reduce barriers to care. This position does not provide clinical assessment, diagnosis, treatment, or direct medical care
• Clinical concerns identified by the Community Health Worker during member interaction are referred to the Optum RN Case Manager You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• High school diploma or equivalent
• Community Health Worker (CHW) Certification
• 6+ months of field-based community outreach, advocacy or patient engagement experience
• Experience working with underserved, vulnerable, and high-risk patient population
• Solid verbal and written communication skills, including the ability to effectively engage members, caregivers, providers, and community partners
• Ability to work independently, exercise sound judgment, and collaborate effectively within interdisciplinary teams
• Conduct home and community visits, as appropriate
• Ability to travel locally and maintain required documentation for mileage reimbursement
• Valid, unrestricted driver's license, reliable transportation, current automobile insurance, and acceptable driving record
• Community Health Workers whose duties require them to conduct home or community visits, must maintain current BLS certification
• Proficiency in Microsoft Office applications and electronic health record or care management systems

• Experience working with diverse populations, including individuals facing financial, educational, cultural, social, and communication barriers
• Experience working with Medicare Advantage plans and value-based care
• Experience in community outreach, care coordination, social services, healthcare, behavioral health, or population health programs
• Knowledge of community…