Hardware Specialist

Location: North Salt Lake

Hardware Specialist Job#: 3055593

Job Description:

Hardware Specialist

Location:

North Salt Lake, Utah (On-site)

Role Overview The Hardware Specialist plays a vital role in supporting retail IT hardware operations by managing service requests, tracking assets, and ensuring accurate and timely equipment handling. This position contributes to the full hardware lifecycle through shipping, receiving, returns processing, and warehouse organization. The successful candidate will help maintain warehouse efficiency, safety, and reliable support for various store locations and external vendors.

Key Responsibilities Support store and vendor hardware requests following assigned IT service management tickets

Accurately track IT hardware assets within the asset management database

Monitor shipping and return queues to ensure timely responses and systematic updates

Receive inbound deliveries from common carriers and less-than-truckload transport vehicles

Perform break-fix tasks, including building personal computers, troubleshooting, and resolving hardware issues

Properly sort returned hardware to quality assurance, refurbishment, or disposal locations

Engage in general warehouse duties such as packaging equipment, loading, and unloading

Maintain an organized and safe warehouse environment to achieve operational goals

Collaborate with team members and communicate effectively across various internal departments

Required Qualifications

Experience:

One or more years of experience demonstrating initiative, collaboration, and adaptability in a hardware support or warehouse environment. Reliable transportation and a strong commitment to consistent attendance are required.

Technical

Skills:

Proven experience or strong interest in building computers, troubleshooting gaming setups, or configuring computer hardware. Familiarity with basic computer operations and experience utilizing ticketing systems is required.

Physical Requirements:

Ability to lift and move equipment weighing up to 50 pounds. Ability to stand, bend, and walk for extended periods in a warehouse environment.

Preferred Qualifications Direct experience utilizing Service Now for ticket tracking and asset management

Previous experience in a retail IT support or logistics role Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process.  for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help.

You can access our privacy policy at Everforth Apex Benefits Overview:
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a…