Quality Assurance Manager

Join to apply for the Quality Assurance Manager role at The Campbell's Company

Since 1869, we've connected people through food they love. We’re proud to be stewards of amazing brands that people trust, including the iconic Campbell’s, Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao’s Homemade, Snack Factory, Snyder’s of Hanover, Swanson, and V8.

Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

Here are some benefits to help you thrive:

• Benefits begin on day one and include medical, dental, short- and long-term disability, AD&D, and life insurance (for individuals, families, and domestic partners).
• Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
• Campbell’s offers unlimited sick time along with paid time off and holiday pay.
• If in WHQ – free access to the fitness center, on-site day care (operated by Bright Horizons), and company store.
• Giving back to the communities where our employees work and live is very important. Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
• Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.

The Quality Assurance Manager will lead and manage the Food Safety & Quality programs, as defined in the Campbells Enterprise Food Safety and Quality Policies. The incumbent will have responsibility for adhering to specific compliance, process, and consumer quality responsibilities and will manage a set of cross‑functional relationships within the facility to influence site leadership on alignment of Quality strategies, Quality annual objectives, and Plant project plans.

The Incumbent will coordinate and deploy Quality Assurance programs across functional areas and influence plant leadership with food safety and quality best practices. Responsible for training, engagement, and career development of staff.

Leadership: Provide Quality leadership to the Richmond site, including the development of the Quality plan, alignment/development of resources, and execution of priorities as defined by the Campbell’s Snacks and Enterprise Food Safety and Quality Policies.

Continuous Improvement: Drive process/continuous improvement initiatives through quality and sanitation team, site leaders, and R&D (Process/Food Quality).

Consumer

Experience:

Manage and drive key initiatives supporting the ‘Elevate the consumer experience’ strategy, including consumer complaints, continuous improvement projects, and SPC and capability improvements.

Team Management: Manage department and team by setting clear goals & objectives, individual development plans, and providing a balance of coaching, empowerment, direction, and mentoring.

Quality Assurance: Lead Quality initiatives ensuring compliance with global FSQ (Food Safety and Quality) system requirements and local regulations.

Collaboration: Work with stakeholders, business partners, and operations to drive quality initiatives and support company‑wide initiatives.

• Food Safety and Regulatory Compliance:
  Applying food safety, regulatory, and quality systems within food processing. Facilitating and directing resolution of food safety and quality issues.
• Sanitation and GMP Practices:
  Knowledge of sanitation practices, GMP (Good Manufacturing Practices), and familiarity with pest control programs and techniques.
• Quality Standards and Policies:
  Understanding and executing quality standards and policies, ensuring compliance and excellence.
• Manufacturing Support:
  Utilizing business acumen to support and influence manufacturing practices, including best practices and innovative technologies.
• Food Safety/Quality Audits:
  Knowledgeable in industry food safety and quality audit practices, adapting to achieve business best practices.
• Quality Documentation:
  Engaging other business units in developing and standardizing quality manuals, policies, procedures, data templates, audit standards,…