Temporary Associate

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready‑to‑wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York’s founding principles define a unique style synonymous with joy.

Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit. Kate Spade New York is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

Job Title:

Senior Sales Associate

Primary

Purpose:

The successful individual will leverage their proficiency in retail to…

• Client & Service Expert:
  • Achieves individual sales goals.
  • Develops strong product knowledge across all categories.
  • Responsible for ensuring exemplary customer service by delivering the ultimate Kate Spade experience.
  • Able to develop a personal connection with guests through effective use of selling skills.
• Leadership Presence:
  • Achievement of personal sales goals.
  • Extensive product knowledge.
  • Partner with Store Manager and Assistant Manager to elevate selling culture.
  • Partner with Store Manager and Assistant Manager to initiate business‑driving events in store.
• Building Brand Equity:
  • Ability to understand and communicate the Kate Spade New York brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
  • Build strong relationships with clients as a brand ambassador.
  • Communicate client feedback to Store Manager and Assistant Manager to elevate client service and sales.
  • Adhere to all company policies and procedures with honesty and integrity.
• Operational Excellence:
  • Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.

• Strong communication skills.
• Proven ability and contribution to an elevated selling culture.
• Elevated sense of personal style.
• Minimum 2–3 years’ experience in luxury goods or a comparable retail environment.
• Bachelor’s degree in a related field preferred.

• Available to work store schedule, as needed, including evenings and weekends.
• Standing for extended periods of time.
• Able to safely lift boxes up to 50 pounds.
• Comfortable climbing ladders.

• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value‑added in brainstorming settings.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high‑tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
• Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are…