Dispatch Coordinator

Description

We are seeking a detail-oriented and proactive Dispatch Coordinator to join our dynamic logistics team. In this role, you will play a vital part in ensuring the efficient operation of our supply chain by coordinating driver schedules, managing customer requests, and utilizing advanced dispatch technology. If you thrive in a fast-paced environment and are committed to delivering exceptional service, we invite you to apply and contribute to our company's success.

• Execute the dispatch function by providing support to drivers and customers, ensuring smooth communication and operations.
• Schedule and dispatch drivers based on customer requests, specifications, and operational needs.
• Prepare daily dispatch plans and communicate schedules effectively to drivers and relevant teams.
• Monitor ongoing deliveries and address any issues or delays promptly to maintain service levels.
• Maintain accurate records of dispatch activities, driver logs, and customer interactions.
• Collaborate with the logistics team to optimize routes and improve overall efficiency.
• Utilize dispatch software and technology to streamline operations and ensure data accuracy.
• Provide exceptional customer service by addressing inquiries and resolving dispatch-related concerns professionally.

• Proven experience in dispatching, logistics, or transportation coordination.
• Strong organizational and time-management skills with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills.
• Proficiency in dispatch software and Microsoft Office Suite.
• Ability to work under pressure in a fast-paced environment.
• Problem-solving skills and a proactive approach to resolving issues.
• Knowledge of transportation regulations and safety standards is a plus.
• High school diploma or equivalent; additional certifications in logistics or transportation are advantageous.

Join our team and be part of a company that values innovation, teamwork, and continuous growth. We offer a supportive work environment, opportunities for professional development, and a commitment to excellence in service delivery.