Lead Cashier, Retail

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Experience a place of energy, passion, and excitement—a place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values where voices are heard, contributions valued and recognized, and growth opportunities abound—consider Ulta Beauty.

Nowhere else are the possibilities quite this beautiful.

The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Experienced in cashiering, the LC assists in training new cashiers and cross‑training other associates, demonstrating the ability to proactively collaborate, lead, and influence peers. This position drives loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service and associate training), and process (operating procedures and compliance standards with an emphasis on cashiering).

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, and engages every guest on the benefits of our Loyalty Life Cycle to deliver exceptional results.

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni‑channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest‑friendly environment, greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Pair guests with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and enhance the guest service experience.
• Book appointments and support the execution of services and in‑store events that deliver an unrivaled guest experience while achieving sales goals.
• Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest‑readiness at all times.
• Maintain prompt, regular attendance.

• Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
• Support the leadership team by completing cashier chat ins and chat outs as well as associate exit inspections as needed.
• Stay informed about new and existing industry trends, products, and services during work time, and be knowledgeable about their ingredients and benefits to better serve guests.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests and lead associates to create excitement and accountability to individual and store credit and loyalty goals.
• Assist in training new cashiers and cross‑training other associates in cashiering.
• Act as a leader who engages and influences peers to achieve peak productivity and performance.
• Drive cashier accountability in delivering an exceptional, personalized Ulta Beauty brand experience, and follow Ulta Beauty’s system prompts.
• Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
• Collaborate with managers and associates throughout the store to help grow the business.

• Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Adhere to Ulta Beauty’s dress code.
• Ensure the completion of all transactions, including guest returns and associate transactions, and the proper control of all cash and media at the cashwrap according to company policies and procedures.
• Complete select register open and close functions as directed by the manager on duty.
• Maintain outstanding store standards…