BizOps Associate Job Utica area,New York USA,Business

About Knoetic:
Our mission is to build the "Second Brain" for every Chief People Officer & their HR team. We're backed by $50MM from Accel, EQT, Menlo, and 100s of legendary angels (Adam Grant, Shreyas Doshi, etc).

Our "right brain" (CPOHQ) crowdsources the best practices, playbooks, and templates of the world's smartest leaders. Our "left brain" (People Analytics) gives companies millions of data points, analytics, and insights to run better companies.

We're a beautiful blend of consumer + enterprise product that serves 1000s of C-level execs from companies like Figma, Box, Notion, and OpenAI.

OVERVIEW

We're hiring a Biz Ops Associate who'll do whatever it takes to make every part of the company successful - GTM, Product, Community, Recruiting, and more.

This is the perfect role for someone who wants to:

Get exposure to how every part of a startup operates.

Touch (and help run) cross-functional projects spanning GTM, product, ops, community, and more.

Partner closely with our GM/Chief of Staff and leadership team.

Learn how to scale a high-growth startup from the inside.

Be challenged daily, and grow at 10x the speed of a typical career path.

Location: This role fully remote. You'll be expected to overlap with NYC hours (almost daily during onboarding, tapering into a more sustainable rhythm). Success in this role requires comfort with async-first workflows (daily doc/slack updates, Looms, clear documentation) and extreme ownership - making sure that whatever you're put in charge of is executed.

ABOUT THE ROLE

We describe this IC role as a "Swiss Army Knife": you'll support and execute some of our most important company initiatives, working side-by-side with leadership.

You'll be an all-encompassing generalist + operator: able to jump into new areas, learn quickly, and deliver results. You'll run hands-on projects that span GTM, content, community, customer success, recruiting, and so much more.

Examples of Projects (A blend of past/current Biz Ops projects):

Doubling community engagement in 1 month to hit an all-time high.

Spinning up AI-powered workflows/automations using modern tools (e.g. Clay, Zapier, Gamma, MCPs) with minimal eng support, to support our GTM operations.

Becoming a content marketing expert in 2 hours - then running your first campaign end-to-end in 6.

Running a full-cycle sales development process (prospecting - outbound - qualification) and becoming a top 1% AI-enabled SDR.

Customer Success: creating support docs and playbooks, working directly with customers and engineering to drive happiness, and laying the foundation for scalable CS processes.

Recruiting & hiring across functions - from engineers to salespeople.

ABOUT YOU

1-3 years of experience as a top performer in roles that demand rigor and high intensity (e.g., startup, big 3 consulting, banking, top-performing sales).
You're AI-native. AI is part of how you think and work. You're the person who's figured out 10x leverage/speed with a tool or automation 95% of your peers don't understand yet.
Tech & product savvy. You're curious, fluent with software, and dangerous with software tools.
You're quantitative. You're sharp with spreadsheets and great with data (Optional but nice to have: you're adept with product analytics tools like PostH