WFD Administrative Assistant

REPORTS TO:

DMV Manager/Driver's Education Instructor

WORK SCHEDULE:

Monday through Friday 8:30am - 5:00pm

CLOSING DATE:
Until Filled

Ilisagvik College is rooted in the ancestral homeland of the Iñupiat. The College is committed to an Iñupiaq worldview and values in its curriculum, programs, activities, and daily interactions with the community and partners.

The Workforce Development Administrative Assistant supports DMV license processing and REAL  and contributes to workforce initiatives through data entry, semester closeout tasks, supply ordering, registration management, proctoring written exams, instructional assistance, and acting as a liaison for traveling students from North Slope villages seeking driver education, permits, licenses, or REAL .

• Perform accurate data entry for the Training and Vocational Education Program (TVEP) to ensure participant and program data integrity
• Assist with semester closeout procedures, including compiling and submitting final reports and documentation
• Order and maintain inventory of office and program supplies to support workforce and DMV operations
• Submit registration forms for workforce programs and verify completeness and accuracy of forms prior to submission
• Provide direct assistance to Workforce Coordinators by managing scheduling, communications, and administrative tasks as needed
• Coordinate logistical support for workforce classes, workshops, and training sessions, including material preparation and participant communication
• Assist Workforce Instructors by acting as instructional support, including preparing materials, managing attendance, and supporting classroom or training activities
• Maintain organized filing systems and update records for workforce and DMV-related activities
• Proctor written examinations such as water safety exams, journeyman certification exams, and other industry-related tests, ensuring proper exam conditions and testing protocols
• Serve as a liaison for students traveling from North Slope villages who intend to enroll in driving school or seek driver permits, licenses, or REAL ; assist with travel coordination, enrollment processes, and communication

• Assist in intake, review, and processing of driver’s license and REAL  according to Alaska DMV policies
• Travel frequently to remote villages to provide DMV services directly to the community
• Verify identity documents and application completeness to ensure compliance with licensing requirements
• Enter applicant data into DMV databases and maintain confidentiality of sensitive personal information
• Support scheduling of DMV services such as testing appointments and REAL
• Provide customer service to community members regarding DMV processes, fees, and appointment logistics
• Prepare DMV-related reports and assist in recordkeeping for submission to college leadership and the Alaska DMV
• Help organize and support off-site DMV events, including preparation and travel arrangements when necessary
• Complies with College policies, procedures and administrative directives, as well as state, federal, and local laws, regulations, and ordinances
• Performs other related duties as assigned

• Ability to learn Alaska DMV processes, policies, and regulations, including REAL , license classifications, testing procedures, and documentation standards
• Strong oral and written communication skills, with the ability to work effectively in multicultural environments
• Comfortable working collaboratively with workforce team members and external partners
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and familiarity with database entry systems
• Strong organizational skills with exceptional attention to detail and accuracy
• Ability to manage multiple priorities in a fast-paced environment
• Ability to pass and complete DMV-required training and certifications
• Demonstrated ability to interact effectively in a multicultural environment
• Ability to pass a pre-employment background check
• Demonstrated knowledge in one or more of the following areas: post-secondary educational…