SUBSTITUTE - Community Health Representative

Overview

To improve the health knowledge, attitudes and medical practices of North Slope rural village communities. By promoting, supporting, and assisting in delivering a total health care program. Providing follow-up and continued contact with the health care delivery system at the community level.

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification. Shown are duties intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Performs clerical duties in accordance with Department procedures and Borough policy.
• Answers incoming telephone and radio calls and directs the caller to the correct person or work group, or takes and relays messages as appropriate.
• Coordinates and schedules meetings and appointments as requested.
• Greets and assists visitors; provides information and assistance to residents within scope of authority; assists visitors with applications, government forms and other documents.
• Prepares and processes reports, documents and forms; reviews documents and data for compliance and accuracy; processes documents and maintains department document logs as required.
• Compiles and updates statistical information, reports and related documents; attend meetings, taken and transcribe meeting minutes.
• Oversees day-to-day office activities; trains and coordinates the work of clerical staff; monitors documents preparation for accuracy and completion; supervises office supplies inventory.
• May prepare timesheets for employees and keep daily records of attendance; process of documents and maintains department document log as required.
• Maintains and updates departmental files and records; prepare documents for filing.
• In the event of an emergency, will follow responsibilities as outlined in the North Slope Borough and program policies and procedures.
• Protect self, co-workers and consumers by following policies and procedures to prevent the spread of blood borne and/or airborne diseases.
• Update and track a variety of electronic and paper files, records, reports, and related documents; maintains file integrity and confidentiality by monitoring and assuring compliance to Department policies and procedures; assures the accuracy of the electronic and paper filing systems.
• Enters information into computer tracking systems; schedules, prepares and proofreads documents for distribution;
  Complies documents for patient travel and appointments as required.
• Develop and maintain patient list for needs assessment and coordination with providers.
• Provide patient follow up for referrals from medical clinic and public health staff as needed.
• Utilize Electronic Health Records (E.H.R) and RPMS systems, or other electronic data base for patient, chart reviews, and referrals as needed.
• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels. Ability to represent organization in a professional manner, building respect, and confidence in the community.
• Assist Health Staff in meeting Indian Health Service (I.H.S.) standards of care for all clientele.
• Take vital signs including blood pressure, pulse and respirtations. Assist with patient care i.e. screening patients through triage.
• Preform Home Visits. Provide and assist with home visits as needed for patient advocacy, continuity of care, community outreach, wellness checks for elders and others in the community.
• Act as the liaison between patients, agencies, programs, and departments for the clinic.
• Conduct well child checks in the village health clinics.
• Maintain absolute confidentiality of work-related issues, personel records and Borough information. Respect clients by recognizing their rights; maintaining confidentiality, including all HIPAA laws and requirements.
• May be required to work a non-traditional work schedule to include evening, holidays and weekends and may be subject to 24 hour on-call status.
• Travel may be required.
• Perform…